Meet your staff: Joanna Baltzly, Alyse Hartley, Halley Hunter, Melissa Roberts and Whitney Vaughn

*Editor’s note: This information was published in the September 2020 issue of Heartfelt Magazine, CHM’s monthly magazine that provides CHM membership-related tips and tricks, medical advice from doctors, testimonies from CHM members, and more. Please refer to the CHM Guidelines and applicable web pages for the most up-to-date information regarding CHM membership, sharing eligibility, and ministry news.*

Joanna Baltzly

Member Bill Processing

What crazy activity do you dream of trying someday? The only two U.S. states that I haven’t had the privilege of visiting are Alaska and Hawaii. To check one more state off my list, I dream of taking a week-long dog sledding adventure across Alaska to truly experience the beauty I’ve only seen and read of in books.



Alyse Hartley

Member Bill Processing

What Christian hero outside of the Bible do you most admire? The hero that I admire most is my grandfather. He was loving, kind, humble, hardworking and always had a joke to share. He loved his country and his family, but he loved the Lord most of all. He taught us in every situation to trust in God.




Halley Hunter

Member Bill Processing

What does #IamCHM mean to you? #IamCHM means being part of a biblical solution during a time of rising healthcare costs. It also means exemplifying Christian values.





Melissa Roberts

Member Bill Processing

What do you want members to know about your job? I want members to know I’m not just entering their bills. I say a prayer for each member, asking God to help them through their medical circumstances. Our members are the most important part of CHM and are always in our thoughts and prayers.



Whitney Vaughn

Member Services

What is one worship song or lyric that has really spoken to your heart? The song most on my heart recently is Peace Be Still by Hope Darst. Amidst anxiety, uncontrolled circumstances, or failed expectations, I think of the lyrics: “Peace be still. You are here, so it is well. Even when my eyes can’t see, I will trust the voice that speaks.” These words remind me that I am not called to have it all together all the time or to know all the answers. God knows everything—​I can trust Him, and that is enough.

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