Workplace Type: Onsite (Hybrid Potential)
Employment Type: FT
Job Location: Barberton, OH
JOB SUMMARY
The Internal Communications Coordinator develops and delivers clear, engaging internal communications that strengthen employees’ connection to CHM’s mission, vision, and values. Working closely under the guidance of the Internal Communications Lead, this role supports the creation, coordination, and delivery of messages that keep staff informed, engaged, and aligned. This position serves as a key support role within the communications function, helping to manage the day-to-day execution of communication projects, maintaining internal communication systems, and assisting with initiatives that enhance transparency across CHM. The coordinator helps ensure consistency in CHM’s brand and messaging through strategic planning and coordination.
PRIMARY REPONSIBILITIES
- Support the planning and execution of internal communication strategies and campaigns that reinforce CHM’s mission, vision, and culture.
- Write, design, edit, and distribute internal content such as e-newsletters, emails, intranet updates, leadership messages, and digital signage.
- Coordinate, create and maintain recurring communication items (e.g. chapel announcement slides and script, digital internal signage, guest announcements, new hire communication, and computer screensaver etc.)
- Create reports through analytics and employee feedback to track communication effectiveness and identify communication trends.
- Assist in creating and maintenance of internal communications content calendar to ensure messages are timely, accurate, and strategically sequenced across departments and ministry wide.
- Track project deadlines, organize communication requests and maintain a communication project log, ensuring timely follow-up and delivery.
- Build up templated materials to ensure efficiency across projects and tasks.
- Conduct audits of current materials and assessment of materials that could be of use to create.
- Support larger HR communication initiatives by handling administrative and executional tasks that support the Internal Communications Lead for strategic work.
- Collaborate with cross-functional teams to promote and leverage employee engagement, ministry culture, and events.
- Provide event communication support, including pre-event promotion and post-event recap.
- Perform other duties as assigned by Supervisor.
CORE COMPETENCIES & SKILLS
- Strong written and verbal communication
- Excellent attention to detail and organization skills
- Time management and project coordination
- Collaboration and relationship-building
- Adaptability and problem-solving
- Foundational graphic design and visual communication
- Ability to work at a faster than average pace while managing multiple projects
REQUIRED QUALIFICATIONS
- Education: Bachelor’s degree in Communications, English, Marketing, or a related field; or equivalent experience.
- Experience: 1–2 years in communications, content creation, graphic design or a related area.
- Technical Skills: Familiarity with Microsoft 365 and its apps (particularly SharePoint), content management systems (CMS), document management systems (DMS), Canva, project management software, Monday.com, Teams, Carousel Digital Signage Adobe Creative Suite.