Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH
JOB SUMMARY
The Training & Development Manager is responsible for designing, implementing, and leading organizational learning strategies that align with CHM’s mission, values, and ministry goals. This role manages the training team and leads cross-functional learning initiatives that equip employees for professional growth, and ministry excellence. The manager ensures that training programs support CHM’s organizational outcomes.
PRIMARY RESPONSIBILITIES
- Lead, coach, and develop the training team to execute high-quality programs that meet organizational learning needs.
- Collaborate with HR Director on the implementation of a comprehensive training and development strategy aligned with CHM’s strategic and cultural goals.
- Partner with department heads to assess training needs, address skill gaps, and create tailored development plans.
- Design and oversee the delivery of vertical training, leadership development, professional growth, and compliance training programs.
- Manage the Learning Management System (LMS) within the HRIS platform, ensuring timely access to relevant and updated content.
- Monitor and report on training effectiveness through data-driven metrics and participant feedback.
- Provide coaching and resources to help supervisors and managers effectively support employee development.
- Collaborate on succession planning and career pathways for key roles, helping to build and maintain a strong talent pipeline across the ministry.
- Lead training support for organizational change initiatives, ensuring staff are equipped during transitions in systems, policies, or culture.
- Work cross-functionally with HR, IT, Program Services, and other departments to deliver targeted training that supports operational effectiveness.
- Strengthening the talent pipeline for strategic ministry goals.
- Encourage a learning culture that promotes continuous improvement, innovation, and ministry impact.
- Ensure training efforts reflect CHM’s Christian values and foster a Christ-centered workplace.
- Other duties as assigned by the HR Director.
CORE COMPETENCIES & SKILLS
- Team Leadership & Coaching – Skilled in leading a training team and fostering growth through mentorship and collaboration.
- Instructional Design – Knowledge of adult learning principles and proven ability to build engaging, effective learning experiences.
- Project & Program Management – Strong organizational skills to plan, execute, and evaluate multiple training initiatives.
- Communication – Excellent facilitation and interpersonal skills across technical and non-technical audiences.
- Strategic Thinking – Ability to align learning initiatives with organizational goals and ministry values.
- Assessment & Evaluation – Comfortable using metrics, surveys, and learning data to drive continuous improvement.
- Ministry Mindset – Models servant leadership and supports spiritual development across teams.
QUALIFICATIONS
Education and Experience
- Predictive Index Certification preferred
- Bachelor’s degree in Human Resources, Learning & Development, Organizational Leadership, Education, or related field required
- Master’s degree or professional certifications (e.g., CPTD, SHRM-CP) preferred
- 5+ years of experience in similar training role, with at least 2 years managing a team
- 2–4 years of experience designing and delivering organization-wide learning programs with demonstrated successful outcomes
- 2–4 years of experience measuring and evaluating the impact of learning programs