Workplace Type: Onsite/Remote
Employment Type: FT
Job Location: Barberton, OH
JOB SUMMARY
The Data Processor plays a critical role in ensuring the accuracy of automated data entries in the Member Bill Processing department. This position demands a meticulous attention to detail and the ability to maintain high- quality standards in a repetitive task environment. This supports the overall vision of Christian Healthcare Ministries to be the most exemplary and ministry-motivated health-cost sharing ministry in existence!
ROLES & RESPONSIBILITIES
Data Processing:
- Review and confirm the accuracy of the 5 critical items required for all medical bills, and requesting items necessary to process according to the CHM Processes and Member Guidelines
- Ensure the correctness of data on the Line Items and update/correct as needed.
- Validate Provider TIN for accuracy and correct any discrepancies.
- Examine Potential Issues for duplicate entries and invalid CPT codes, flagging these for staff review.
Communication and Documentation:
- Verify and manage the receipt of necessary Sharing Request Forms, requesting them when absent.
- Notify the Medical Review Team about needs submitted within the first 90 days of membership as per Standard Operating Procedures.
Quality Assurance and Improvement:
- Identify and escalate issues and potential areas for process improvement to the Team Lead or Supervisor.
- Ensure daily productivity goals are met consistently.
Professional Conduct:
- Maintain a professional demeanor at all times.
- Model the organization’s Core Values and uphold the Mission and Vision Statement.
- Collaborate effectively as a team player across all departments, providing assistance when necessary.
REQUIRED SKILLS & QUALIFICATIONS
- Proven experience in data validation/entering or a related field.
- Excellent attention to detail and accuracy.
- Strong problem-solving skills and ability to manage exceptions thoughtfully.
- Good communication skills, both written and verbal.
- Ability to adhere to strict confidentiality and data protection guidelines.
PREFERRED QUALIFICATIONS
- Experience in healthcare billing or related area.
- Familiarity with medical terminology and coding (e.g., CPT codes).
- Microsoft Office Suite (Excel/Outlook/Word) experience preferred
KEY PERFORMERS INDICATORS (KPIS/SUCCESS MEASURES:
- High accuracy rates
- Meeting or exceeding daily productivity
WORK ENVIRONMENT
- Computer based with long stretches of focused screen time
- Fast-paced with production-based goals
- The ability to manage repetitive tasks while maintaining accuracy
EDUCATION
- High School Diploma or equivalent