Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH
JOB SUMMARY
The Marketing & Growth Enrollment Administrative Assistant provides essential administrative and organizational support to the Directors of Marketing and Growth Enrollment. This position plays a key role in ensuring smooth departmental operations, supporting communication and event coordination, maintaining records and reports, and facilitating onboarding for new team members.
As a representative of Christian Healthcare Ministries (CHM), this individual upholds the ministry’s mission and values while fostering efficiency, collaboration, and excellence across both departments.
ESSENTIAL FUNCTIONS
Ministry and Department Cultural Values
- Conduct oneself as a Christ-centered individual, maintaining the highest standards of biblical, ministerial, ethical, and legal business practices.
- Demonstrate professionalism, warmth, and a helpful attitude toward members, colleagues, and leadership.
- Uphold and exemplify CHM’s mission to glorify God, show compassion to members, and operate with integrity.
- Adhere to all Ministry policies and procedures as outlined in the Employee Handbook.
Administrative and Organizational Support
- Manage and maintain calendars, appointments, and meeting logistics for the Directors of Marketing and Growth Enrollment.
- Coordinate departmental organization, including scheduling, tracking project milestones, and maintaining shared files and resources.
- Prepare and distribute meeting agendas, take meeting notes, and ensure timely follow-up on action items.
- Assist in planning, communication, and execution of departmental projects, events, and marketing initiatives.
- Support the onboarding process by tracking new hire tasks, coordinating schedules, and assisting with team integration.
- Prepare, format, and maintain reports, contracts, and documentation as assigned.
- Provide limited technical support for online meetings (Teams, Zoom, etc.).
Financial and Reporting Responsibilities
- Manage purchase receipts, departmental credit card transactions, and expense reports.
- Assist with budget tracking, financial documentation, and expenditure reconciliation.
- Support the administration of departmental incentives in coordination with leadership.
- Track key performance indicators (KPIs) and prepare quarterly reports for departmental leadership.
CORE COMPETENCIES
- Communication & Collaboration
- Initiative & Accountability
- Attention to Detail
- Adaptability & Continuous Improvement
- Confidentiality & Discretion
PERFORMANCE EXPECTATIONS
- Maintain accuracy and timeliness in all reports, documentation, and scheduling.
- Facilitate clear communication and coordination across the Marketing and Growth Enrollment teams.
- Demonstrate professionalism and service-oriented support to internal and external stakeholders.
- Receive positive feedback from team members and leadership regarding organization and responsiveness.
EDUCATION & EXPERIENCE
- High school diploma or equivalent required.
- Some college coursework preferred; equivalent experience in administrative or project-related roles accepted.
- Minimum of 2–4 years of administrative or office coordination experience, preferably in a professional or ministry environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfort learning new software applications.
- Familiarity with project management or CRM tools (e.g., Asana, Monday.com, Salesforce, HubSpot) preferred.
- Strong mathematical, organizational, and analytical skills.
- Proven ability to handle confidential and sensitive information with discretion.
PERSONAL SKILLS & TRAITS
- Self-motivated and proactive with a servant-leader mindset.
- Personable, adaptable, and able to manage multiple priorities in a fast-paced environment.
- Trustworthy, reliable, and detail-oriented.
- Team-oriented with a willingness to assist others as needed.
- Demonstrates humility, integrity, and a teachable spirit.
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds occasionally.
- Standard office environment with moderate noise levels.
- On-site, in-office position located at CHM headquarters in Barberton, Ohio