New Member Portal features—available to you now

From the November issue of Heartfelt Magazine.

The CHM Member Portal has so many new and useful features it will seem…new.

The Member Portal transports members to even easier and better ways to send information to CHM and to receive info back from the ministry.

Recent Member Portal updates make it a more effective tool for your use and benefit.

Among the highlights of the upgraded Member Portal are:

  • A responsive design that sizes to any device: Android and iPhone; tablet; Windows PC; or MAC PC
  • The latest security features to further protect members’ confidential information
  • Improved ability to update contact information (mailing address, email, phone number), add people to your family membership, and earn free months of CHM membership through the Bring-a-Friend program
  • Current monthly gift and Brother’s Keeper balances
  • Billing history visibility
  • Payment history visibility
  • New contact features between the ministry and members
  • The ability to make future improvements more easily

“These are just some of the features that are part of the Member Portal,” said J. Craig Brown, CHM President and CEO.

“The member experience is of paramount importance to all of us at CHM,” Brown said. “I wish every member could see the excitement on CHM staff members’ faces as they develop concepts to improve our members’ experience and then bring those concepts to life."

“The Member Portal’s changes and improvements are making it easier for us to help and support you—our members—and put more information in your possession faster, and all of it is beneficial to our ministry’s mission.”

For a complete listing of the new Member Portal’s features, visit What's New or login to the Member Portal.

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