Careers

Position Title: Advantage Care Solution Travel Coordinator Department: Advantage Care Solution
Reports Directly To: Dually reports to the Provider Relations and Member Advocate Supervisor

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH (Hazelwood Building)

Position Summary

As an Advantage Care Solution Travel Coordinator, your primary responsibility will be to serve our members by meticulously coordinating their travel arrangements based on their chosen treatment locations. You will play a crucial role in ensuring that our members’ travel experience is seamless and convenient, while also exploring opportunities for cost savings through bundle prices available on the Advantage Care Solution platform. This job requires frequent contact with members who may need travel arrangements due to unforeseen circumstances.

In addition to your travel coordination responsibilities, you will also have the opportunity to learn and support the Advantage Care Solution Specialist role as needed. This versatility and cross-training will allow you to contribute to our team’s overall effectiveness and ensure a smooth workflow.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Essential Functions

• Utilize critical thinking skills to effectively coordinate travel arrangements for members based on their treatment locations.
• Offer guidance and recommendations to members regarding travel options, including suggesting the most convenient and cost-effective routes, accommodations, and transportation arrangements.
• Verify and confirm all travel-related details, such as departure and arrival times, accommodation reservations, and necessary travel documentation, to ensure accuracy and compliance with regulations.
• Maintain clear and effective communication with members and internal team members throughout the travel planning process, addressing any questions, concerns, or changes promptly and professionally.
• Continuously research and evaluate various travel platforms, companies, and providers to identify the most suitable options for members, considering factors such as cost, convenience, and quality.
• Act as a point of contact for members during their travel, assisting with any unexpected issues or emergencies that may arise, such as flight delays, cancellations, or changes in plans.
• Monitor and manage travel budgets and expenses, seeking cost-saving opportunities without compromising the quality of travel arrangements.
• Collaborate with other departments to ensure a seamless experience for members and align travel arrangements with overall program objectives and requirements.
• Stay informed about the latest trends, regulations, and best practices in the travel industry, incorporating this knowledge into travel planning and providing relevant updates and recommendations to members.
• Demonstrate excellent communication skills, both verbal and written, to interact with our members and team members.
• Utilize computer skills to navigate and book accommodations, airfare, and car rentals through various travel platforms.
• Display flexibility and adaptability in managing interruptions and changes that may occur throughout the day, such as addressing inquiries, responding to team messages, and handling daily communications. Our cost-containment initiative and evolving roles often result in frequent updates, clarifications, and corrections.
• Back up the Advantage Care Solution Specialist role as necessary, assisting with their responsibilities, such as managing treatment appointments, coordinating with healthcare providers, and ensuring continuity of care for members.

Qualifications

• High School Diploma or successful completion of a high school equivalency exam.
• Proficient in operating a PC, including working with information systems and applications.
• Previous experience with Microsoft Office programs.
• Familiarity with routine office equipment operation (e.g., faxes, copy machines, printers, multi-line telephones, etc.).
• Knowledge of travel platforms and companies.
• Flexibility is required in being on call and being available outside of regular work hours to address travel issues that may arise.
• Possess crisis management skills to quickly assess situations and make the necessary travel changes under pressure.
• Strong analytical, organizational, and problem-solving skills.
• Previous experience as a travel agent is preferred but not mandatory.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Workplace Type: Onsite (On-Site/Remote)
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Human Resources Business Analyst will elicit, analyze, specify, and validate the business needs of stakeholders, including HR department staff and cross-functional teams. This role will gather and compile user requirements to understand the HR technology solutions needed for effective operations, focusing on core HR systems, including Dayforce and Netpresenter software. The HR Business Analyst will apply proven communication, analytical, and problem-solving skills to support informed technology decisions. Additionally, the role requires staying current with emerging HR technology trends to optimize business processes and ensure alignment between HR technology and organizational goals.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Certification Development
• Hybrid remote/on-site work arrangements available

Responsibilities

The Human Resources Business Analyst will dual report to the Director of Human Resources and the Director of PMO, with responsibilities including:

Strategy & Planning

• Collaborate with project sponsors to define project scope and objectives.
• Identify and engage with key project stakeholders and establish user classes and characteristics.
• Conduct interviews, workshops, surveys, and other techniques to gather user requirements.
• Define the scope and parameters of requirements analysis for each project to outline its impact, outcomes, and success metrics.
• Prioritize requirements based on stakeholder and project needs.
• Evaluate and enhance existing requirements-gathering processes.

Acquisition & Deployment

• Assist with research on HR technology solutions that meet established requirements.
• Participate in the QA process to ensure that selected software and systems meet functionality requirements.
• Contribute to the selection of HR documentation and process software tools.

Operational Management

• Analyze requirements for completeness and alignment with ministry goals.
• Use standard templates to document requirements clearly and concisely.
• Translate conceptual user needs into functional requirements for the development team.
• Develop prototypes and interface specifications based on user needs.
• Create process models, diagrams, and documentation to guide project teams.
• Conduct peer reviews of business requirements for accurate interpretation.
• Communicate requirements changes to stakeholders to ensure understanding.
• Serve as the HR solutions subject matter expert (SME) for Dayforce and Netpresenter.

Requirements

• Experience in HR Technology: Demonstrated knowledge and experience with HRIS and employee communication platforms, specifically Dayforce and Netpresenter.
• Business and Technical Analysis: Proven experience in business analysis, requirements elicitation, and methodology development.
• Project Involvement: Experience in the implementation of HR technology solutions and systems.
• Communication Skills: Ability to create detailed and comprehensible documentation for both technical and non-technical audiences.
• Project Management: Familiarity with project management practices and software tools.
• IT and Software Development Concepts: Understanding of application development and principles.

Experience with the following is preferred

• Certified Professional in SHRM and/or International Institute of Business Analysis (IIBA).
• HR project experience involving employee engagement and system integration.
• Knowledge of relevant software platforms and mobile applications.
• Proficiency with Microsoft Office Suite and project management tools such as Monday.com.

Personal Attributes Desired

• Self-development focus
• Strong collaboration skills
• Innovation-driven mindset
• Detail-oriented
• Trust-building behavior
• Effective decision-making
• Information management expertise
• Valuing diversity
• Quick learning capability
• Customer focus
• Process optimization skills
• Accountability

Work Conditions

• May require occasional evening or weekend work to meet project deadlines.
• Extended periods of sitting and using a computer.
• Ability to participate in presentations and training.
• Some travel may be necessary.
• Combination of on-site and remote work from Barberton, Ohio.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health cost sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

We are seeking a highly skilled and creative Content Strategy Supervisor to develop and oversee our content strategy and marketing team. In this role, you will be responsible for ensuring the production of consistent, high-quality, and engaging content across all marketing channels, driving brand awareness, audience engagement, and lead generation.

The ideal candidate will collaborate with cross-functional teams, manage a group of content specialists, and play a key role in shaping our content approach to align with business objectives.

Key Responsibilities

• Assist in developing and implementing a comprehensive content strategy to align with marketing and business goals.
• Create, manage, and maintain content calendars to ensure timely delivery of content across all channels.
• Collaborate with creative teams, content specialists, and other stakeholders to plan, develop, and optimize content, ensuring it is SEO-friendly and geared toward lead generation.
• Oversee and manage a team of content specialists, providing guidance and direction to ensure high-quality content output.
• Analyze content performance and use insights to refine content strategy, improving engagement and conversion rates.
• Stay up to date on content marketing trends, best practices, and SEO techniques to drive continuous improvement.

Qualifications

• Proven experience in content strategy, content management, or a similar role.
• Strong understanding of content marketing principles and experience with content management systems (CMS).
• Demonstrated experience in SEO, lead generation, and content performance analytics.
• Excellent project management and organizational skills, with the ability to handle multiple priorities.
• Exceptional written and verbal communication skills.
• Experience managing and mentoring a team of content specialists.

Preferred Certifications

• HubSpot Content Marketing Certification
• HubSpot SEO Certification
• Content Marketing Institute Certification

Preferred Skills

• Proficiency with content management tools, such as WordPress or similar platforms.
• Experience with marketing automation tools and CRM systems.
• Familiarity with social media management platforms and digital marketing strategies.
• Strong analytical skills, with the ability to interpret data and adjust content strategies accordingly.
• Creative thinking and problem-solving abilities.

This position offers an exciting opportunity to shape and manage a dynamic content strategy that drives business growth and brand engagement.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Workplace Type: Onsite/Remote
Employment Type: FT
Job Location: Barberton, OH (Hazelwood Building)

Position Summary

The Data Governance Coordinator will be responsible for supporting the development, implementation, and maintenance of data
governance policies and practices across the organization. This role will work closely with business stakeholders, IT teams, and
data stewards to ensure that data is accurate, accessible, secure, and used in compliance with organizational and regulatory
requirements. The ideal candidate will have a strong understanding of data management practices, excellent communication
skills, and a detail-oriented approach to managing data governance tasks.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Responsibilities

• Support Data Governance Framework: Assist in implementing and maintaining the organization’s data governance framework, ensuring alignment with organizational objectives, compliance regulations, and industry standards.
• Data Stewardship: Collaborate with data stewards across departments to monitor data quality, ensure consistent data definitions, and resolve data-related issues in a timely manner.
• Policy and Standards Development: Assist in the development, documentation, and communication of data governance policies, data standards, and best practices to ensure data is managed consistently across the organization.
• Data Quality Management: Coordinate efforts to track, measure, and improve data quality across systems, including conducting regular data quality assessments and reporting on findings.
• Training and Awareness: Assist in Development and deliver training programs and resources to educate employees on data governance principles, policies, and data handling best practices.
• Compliance and Risk Management: Ensure data governance practices are compliant with relevant laws and regulations (e.g., CIS, PCI, etc.) and support data privacy and security initiatives.
• Cross-Functional Collaboration: Work closely with IT, legal, and business teams to ensure data governance processes are aligned with business needs, technical capabilities, and regulatory requirements.
• Documentation and Reporting: Maintain accurate records of data governance activities, create reports on governance metrics, and track progress against data governance goals.
• Continuous Improvement: Identify opportunities to improve data governance processes, tools, and technologies to enhance the overall efficiency and effectiveness of data management practices.

Knowledge & Experience Required

• 2+ years of experience in data governance, data management, or a related field.
• Familiarity with data governance frameworks and standards (e.g., DAMA-DMBOK, ISO/IEC 8000).
• Experience with data quality tools, data profiling, or master data management (MDM) solutions is a plus.
• Strong understanding of data governance principles, practices, and tools.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and levels of the organization.
• Strong attention to detail and organizational skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Proficiency with data management tools (e.g., metadata management, data cataloging tools, data quality tools) is a plus.

Education & Certifications Desired

• Bachelor’s degree in Information Management, Data Science, Computer Science, Business Administration, or a related field.
• Certified Information Management Professional (CIMP)
• Data Governance and Stewardship Professional (DGSP)
• DAMA Certified Data Management Professional (CDMP)

Personal Attributes Desired

• Self-Development
• Collaborates
• Cultivates Innovation
• Detail Orientation
• Instills Trust
• Decision Quality
• Information Management Skills
• Values Diversity
• Nimble Learning
• Job-Specific Knowledge
• Customer Focus
• Optimizes Work Processes
• Ensures Accountability

Work Conditions

• Occasional evening and weekend work to meet deadlines.
• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components.
• Physically able to participate in training sessions, presentations, and meetings.
• Some travel may be required.
• On-Site/Remote from home mixture would be considered, ministry-based office location Barberton Ohio

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Workplace Type: Remote
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Junior Database Administrator at Christian Healthcare Ministries will assist in managing the organization’s databases, ensuring data integrity, security, and performance. This role involves supporting database operations, performing routine maintenance, troubleshooting issues, and optimizing database performance.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Responsibilities

• Database Installation and Configuration: Assist in setting up, configuring, and maintaining database management systems (DBMS) such as SQL Server, MySQL, or others.
• Data Backup and Recovery: Help implement and maintain database backup procedures, perform regular backups, and assist with data recovery in case of failure.
• Database Security: Support security management by ensuring database access is properly controlled, helping with user roles and permissions.
• Performance Monitoring: Assist in monitoring database performance and troubleshoot issues such as slow queries, high resource usage, and other performance-related concerns.
• Query Optimization: Assist senior DBAs in optimizing SQL queries to improve performance and reduce database load.
• Database Updates and Patches: Help apply database patches, updates, and service packs as directed by senior DBAs.
• Data Migration and Import/Export: Assist in moving and migrating data between different systems or database platforms.
• Documentation: Maintain accurate documentation for database systems, configurations, and procedures.
• Troubleshooting and Issue Resolution: Help resolve basic database-related issues, including connectivity problems and data inconsistencies.
• Collaboration: Work with development teams, network administrators, and other departments to support database requirements for various applications.

Required Skills and Qualifications

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Technical Skills:
  • Basic understanding of relational databases (SQL, MySQL, PostgreSQL, or others).
  • Familiarity with database design, normalization, and indexing.
  • Knowledge of SQL and ability to write basic queries.
  • Familiarity with operating systems (Windows Server) used in database management.
• Attention to Detail: Strong focus on database integrity, accuracy, and security.
• Problem-Solving Skills: Ability to troubleshoot database issues and propose solutions.
• Communication Skills: Strong written and verbal communication skills for documenting issues and working with cross-functional teams.
• Learning Mindset: Eagerness to learn and develop skills under the mentorship of senior DBAs.

 Preferred Skills (optional)

• Familiarity with database monitoring and performance tuning tools.
• Basic understanding of database replication and clustering.

 Working Conditions

• Full-time, office-based or hybrid roles may be offered.
• May require occasional after-hours or weekend work for database maintenance and support.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

We are looking for a results-driven Digital Marketing Copywriter to join our Marketing Department, focused on creating high-impact, compelling content that drives membership growth and generates high-quality leads. In this role, you will craft audio, radio, and video scripts, along with other content to attract prospective members.

A key part of your responsibilities will include conducting hands-on discovery through interactions with conference attendees, collaboration with our Member Enrollment team, and other research methods to identify the interests, concerns, and motivators of potential members. You’ll use these insights to develop targeted messaging that resonates with our audience and drives conversions.

Key Responsibilities

• Content Creation with a Focus on Growth:
  • Write, edit, and optimize copy for marketing content including, but not limited to, audio ads, radio ads, video ads, and other content that focuses on increasing member enrollment and generating high-quality leads.
  • Develop persuasive and engaging messaging that clearly communicates CHM’s value proposition and faith-based mission to prospective members.
  • Test and refine content to ensure it is aligned with lead generation and conversion goals.
• Discovery and Research for Targeted Messaging:
  • Engage with conference attendees, the Member Enrollment team, and other groups to understand prospective members’ pain points, concerns, and motivations.
  • Attend events and conferences to interact directly with potential members, gathering insights that will shape content strategies aimed at boosting membership.
  • Conduct ongoing research and analysis of industry trends, competitor strategies, and member feedback to inform content creation.
• Collaboration for Strategic Campaigns:
  • Work closely with the marketing team to develop campaigns that convert leads into members, aligning content with visual assets and marketing strategies.
  • Collaborate with the Member Enrollment team to refine messaging that addresses frequently asked questions and common objections.
• Lead-Driven Strategy Development:
  • Use insights from member interactions and research to create content that resonates with the target audience, resulting in higher-quality leads and increased conversions.
  • Continuously analyze performance metrics to measure the effectiveness of content in driving membership growth and adjust strategies accordingly.
• Radio, Video & Other Media Engagement:
  • Collaborate with the department to manage and execute content calendars for radio, tv, and other audio content, creating scripts that engage followers and lead to member inquiries and sign-ups.
  • Work with video team to develop scripts that align with various projects, both internal and externally facing.

Qualifications

• Proven experience as a script copywriter or audio marketer, with a focus on creating high-conversion content.
• Strong background in crafting persuasive digital marketing materials, including ads, video scripts, audio scripts, and other content that drive growth.
• Experience in conducting discovery and research to inform content creation, ideally within healthcare or member-based organizations.
• Excellent writing, editing, and storytelling skills with a strong understanding of what drives member acquisition.
• Ability to travel occasionally to conferences, events, and member-facing opportunities.
• Passion for CHM’s mission and the ability to align content with the values of faith-based healthcare.
• Bachelor’s degree in marketing, communications, journalism, or a related field.

Preferred Skills

• Experience in healthcare marketing or faith-based organizations.
• Familiarity with lead generation strategies and funnel optimization.
• Knowledge of SEO and digital marketing trends to optimize content performance.
• Experience using AI & developing effective AI Prompts.

Travel Requirements

• Occasional travel for conferences, events, and member interaction

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Digital Marketing Specialist will support the Marketing department in executing email, SMS, and chat marketing strategies to communicate effectively with our prospective members. This role will build and manage email, SMS, and chat campaigns to drive conversion, engagement, lead generation, and retention.

The ideal candidate is a data-driven marketer with a keen interest in metrics like open rates, click rates, and calls-to-action (CTAs), and is responsible for all email initiatives from start to finish. This is a new position focused on planning, developing, and implementing communications for the organization.

Key Responsibilities

• Campaign Execution:
  • Design and execute email, SMS, and chat campaigns aligned with Christian Healthcare Ministries’ (CHM) digital engagement strategy, focusing on educating, inspiring, and motivating prospective members throughout the lifecycle.
• Collaboration:
  • Work closely with Marketing and Communications teams to create content that supports overall marketing goals and enhances customer engagement.
• Project Management:
  • Manage end-to-end email production, including planning, targeting, setup, testing, deployment, reporting, and optimization.
• Audience Segmentation:
  • Perform list segmentation and create targeted, personalized communication plans for various audience segments.
• Content Development:
  • Assist in developing data-driven, dynamic content that improves retention, reactivation, and loyalty.
• Technical Execution:
  • Oversee technical aspects of communication delivery using marketing automation tools, ensuring proper construction for optimal deliverability and performance.
• Quality Assurance:
  • Ensure communications meet industry best practices for layout, mobile optimization, deliverability, and adherence to company branding standards.
• Performance Reporting:
  • Monitor and report on campaign performance and KPIs, providing insights and recommendations to improve program effectiveness continually.

Qualifications

• Experience: 5-7 years of experience in email marketing/marketing communications, ideally in B2C, B2B2C, or nonprofit sectors.
• Technical Skills: Proficiency in email, SMS, and chat marketing, CRM, and marketing automation platforms; familiarity with web metrics, digital analytics, and data interpretation. (prefer experience in HubSpot)
• Educational Background: BA/BS in Marketing or a related field (e.g., Analytics, Statistics, Communications) preferred.
• Project Management: Strong organizational skills with the ability to manage multiple projects, meet tight deadlines, and adapt to last-minute changes.
• Interpersonal Skills: Self-starter who can work both independently and collaboratively, demonstrating strong interpersonal and time management abilities.
• Attention to Detail: Analytical and detail-oriented with a creative approach to problem-solving.
• Faith-Based Requirements: Must align with Christian Healthcare Ministries’ values, practicing ethical and legal business standards, and following New Testament principles as outlined in the organization’s guidelines.

Additional Requirements

• Adhere to the Organization’s standards and policies, as outlined in the Employee Handbook.
• Prepare additional reports, projects, or duties as assigned.
• Limited travel may be required to support marketing objectives.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH (Portage & Hazelwood Building)

Position Summary

This role plays an important part of our ministry’s culture by helping take care of the nutritional needs for the CHM staff during the workday. This individual’s main responsibilities would be purchasing kitchen goods, preparing the salad bar and keeping a sanitary kitchen and dining area. Other duties include cleaning dishes, providing refreshments for meetings and training sessions, organizing supplies and helping keep track of inventory stock.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Duties and Responsibilities

• Greets and serves staff promptly and courteously for lunch.
• Handles all hot and cold foods appropriately during preparation and service, ensures proper sanitation practices occur continually.
• Helps maintain appropriate portion control for inventory and budget.
• Maintains post during designated lunch times.
• Cleans equipment as assigned thoroughly and in a timely manner.
• Accurately inventories supply daily and requisitions items needed.
• Ensures all food and supplies are stored under proper conditions, covered, labeled, and dated.
• Stocks snack area and salad bar
• Relays relevant comments from staff members directly to the supervisor when warranted.
• Maintains standard operating procedures in accordance with company policy, guidelines and outside state laws surrounding food safety.
• Performs related responsibilities as required.

Requirements, Desired Skills & Experience

• This role is active so being on your feet the majority of the day is an essential requirement.
• Basic core competencies with computers

• Clean driving record
• Able to lift 20 pounds.
• Ability to establish and maintain friendly work relationships and interactions with CHM staff.

Education

• High school diploma or equivalent.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Do you have a heart for service in a ministry that glorifies God? We’re always looking for followers of Christ that are passionate about our mission at CHM. If you don’t see a current job posting that aligns with your talents, please submit your application below.

About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a healthcare sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

We are seeking a skilled Maintenance & Facilities Technician to join our facilities management team. This role requires a proactive, knowledgeable individual who is capable of managing various maintenance duties with an emphasis on safety and efficiency.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Key Responsibilities

• Participate in the regular maintenance and repairs of HVAC systems, electrical systems, and plumbing to ensure optimal operation and compliance with all safety standards.
• Utilize basic computer skills to maintain digital records of repairs, services, and maintenance schedules. Proficiency in Microsoft Excel is necessary for managing and reporting data effectively.
• Apply management skills to lead small teams during projects, ensuring tasks are completed timely and within budget.
• Conduct routine inspections of the facilities to identify and resolve issues before they escalate, helping maintain a safe environment for all occupants.
• Collaborate with other departments to prioritize maintenance tasks and manage schedules without disrupting the operational flow.
• Some janitorial duties expected.

Qualifications

• Proven experience in general maintenance including plumbing, electrical, and HVAC systems.
• Strong management skills with the ability to oversee maintenance operations and lead teams effectively.
• Working knowledge of facility management best practices.
• Proficient in using basic computer software, particularly Excel, for tracking and reporting purposes.
• Excellent problem-solving skills and attention to detail.

Preferred Skills

• Experience in using maintenance management software.
• Strong communication and interpersonal skills to interact with team members and other departments effectively.
• Ability to adapt to changing situations and handle multiple priorities with a proactive approach.

Education and Experience:

• High school diploma or equivalent.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Maternity Care Support Representative serves as the preliminary contact for members and their families via incoming phone calls and emails. Ensures appropriate member information with accuracy with exceptional customer service in guiding the member all the way through post-partum. Performs a variety of administrative duties in support to the Christian Healthcare Ministry’s maternity team. Upholds the mission, vision, values, and customer service standards of CHM.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY
• Professional Development
• Paid Training

Essential Job Functions

• Assist member inquiries via phone and email with time sensitivity in mind.
• Examine medical bill information to ensure accuracy and completeness.
• Verify and/or update member information as needed.
• Review member concerns and provide escalation to management when necessary.
• Connect members with Nurse Navigator for quality providers.
• An understanding of the components of a Maternity Global Fee/Stork Package and the information required for CHM to process.
• Thrive in a team environment and work well with others.
• Always maintain a professional demeanor

Experience Requirements

• HS Diploma or passage of a high school equivalency exam
• Able to operate a PC, including working with information systems/applications.
• Previous experience with Microsoft Office programs
• Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.).
• Medical background is preferred.
• Knowledge of Maternity Global Fee/Stork Package preferred.
• Strong analytical, organizational, and problem-solving skills.
• Strong verbal and written communication skills along with active listening to provide exceptional customer service.
• Compensation commensurate on experience
• Prolonged periods of sitting at a desk.
• Perform other job duties as assigned by management.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH (Hazelwood Building)

Position Summary

In this role, you will play a pivotal role in guiding and coordinating the daily activities of the maternity team, implementing efficient processes, and providing essential support to ensure exemplary service delivery. As a cross-departmental team player, you will uphold CHM’s Core Values and Mission Statement.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Essential Functions

• Act as the primary point of contact for member and staff inquiries, offering prompt and courteous assistance via phone, email, mail, and voicemail, with responses within 24-48 hours.
• Lead weekly team huddle meetings to communicate updates on CHM policies and procedures.
• Conduct regular one-on-one evaluations, mid-year assessments, and annual reviews to support and mentor team members’ growth.
• Develop a strong understanding of the team’s workflow processes.
• Train, coach, and mentor team members to reach their full potential in productivity and support their career growth.
• Encourage open dialogue with employees, foster a positive team atmosphere, and monitor attendance and error rates.
• Collaborate with team members in the development and implementation of policies and procedures.
• Proactively identify and escalate issues to the supervisor, offering recommendations for improvement.
• Follow up on member concerns to ensure timely resolution.
• Maintain a consistently professional attitude in all interactions.
• Review and approve timecards, adding punches as needed in the payroll system for the team.
• Create an atmosphere conducive to spiritual growth, integrating regular prayer and devotion into team activities.
• Participate in leadership development training and book studies to enhance leadership capabilities.
• Other duties as assigned.

Qualifications

• High School Diploma or successful completion of a high school equivalency exam.
• Previous management/leadership experience required.
• Self-motivated possessing strong critical thinking skills required.
• Ability to train and support new team members.
• Customer service experience preferred.
• Experience in handling escalated situations.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Member Advocate Specialist works to support members of Christian Healthcare Ministries within the health care industry. They act as a liaison between members and their healthcare provider.  Their main responsibilities involve ongoing communication with medical providers to negotiate potential discounts on all their medical expenses. In addition, they serve as a guidance for members and their families to access financial resources that may be suited for their medical needs. The best candidates will also be highly empathetic, and passionate about the well-being of members of the ministry.

What We Offer

• Compensation is based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Essential Job Functions

• Attend member inquiries via phone and email with time sensitivity in mind.
• Evaluate medical bills and communicate with medical providers to negotiate the highest possible discount for CHM members.
• Examine medical bill information to ensure accuracy and completeness.
• Verify account balances and research financial assistance programs.
• Review expedites, overpayments, and estimates.
• Review member concerns and provide escalation to management when necessary.
• Follow up on providers’ proposals and maintain members well-informed throughout the process.
• Upholds the mission, vision, values, and customer service standards of CHM.
• Ability to offer emotional support and empathy.
• Thrive in a team environment and work well with others.
• Always maintain a professional demeanor

Experience Requirements

• Able to operate a PC, including working with information systems/applications (Gift Manager)
• Previous experience with Microsoft Office programs and Adobe software
• Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.).
• Knowledge of the healthcare field is preferred.
• Experience in medical billing is a plus.
• Strong verbal and written communication skills along with active listening to provide exceptional customer service.
• Strong analytical, organizational, and problem-solving skills
• Compensation commensurate with experience
• Perform other job duties as assigned by management.

Education

• Required: HS Diploma or passage of a high school equivalency exam

Physical Requirements

• Prolonged periods of sitting at a desk.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Workplace Type: Onsite (Hybrid Potential)
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Member Reimbursement Coordinator is a key role within the organization, responsible for ensuring the efficiency and effectiveness of the Member Reimbursement, PRIA, and Provider Relations teams. This position involves close collaboration with the Training team to keep Standard Operating Procedures (SOPs) accurate and current, and working alongside the Supervisor to establish performance goals that align with the mission of CHM. The coordinator will play a crucial part in coaching and training Team Leads, coordinating vacations, managing payroll, and facilitating effective communication across departments.

The role also includes assisting in scheduling performance reviews, developing strategies for individual growth, and contributing to policy development. The Member Reimbursement Coordinator will monitor productivity, support day-to-day tasks, and help with staffing projections and adjustments. Additionally, the Coordinator will request IT assistance as needed, assist with call de-escalations, and monitor various Gift Manager pools to ensure processes are handled according to policy. This position demands strong organizational skills, excellent communication abilities, and a collaborative mindset to support ministry-wide development and team-building initiatives.

What We offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Responsibilities

Standard Operating Procedures (SOPs)

• Ensure that all Standard Operating Procedures (SOPs) are accurate and up to date by working closely with the Training team.

Performance Goals and Training

• Work with the Supervisor to establish clear performance goals aligned with the mission of CHM.
• Assist the Supervisor in scheduling performance reviews.
• Provide ideas for motivating team members.
• Contribute to strategies for individual growth.
• Assist team leads in achieving departmental standards.
• Contribute to the development of Member Reimbursement/PRIA/Provider Relations policies.

Team Coordination and Support

• Coordinate vacations for the Member Reimbursement, PRIA, and Provider Relations team.
• Support the Supervisor in managing Payroll needs.
• Provide support to the Supervisor in daily operational tasks.
• Handle various reports and work with IT development team to enhance departmental reports.
• Communicate necessary information effectively between departments.
• Work with other departments to contribute to ministry-wide development.
• Assist with the placement of new employees for Member Reimbursement/PRIA/Provider Relations.
• Monitor Team Lead notes to ensure information is disseminated appropriately with a “one voice” mentality.
• Assist the Supervisor with day-to-day tasks and other duties as needed.
• Help the Supervisor monitor various Gift Manager pools to ensure needs are processed according to policy.

Productivity and Staffing

• Monitor individual and departmental productivity.
• Monitor incoming work volume to assist in staffing projections.
• Collaborate with the Supervisor to provide information for necessary staffing adjustments.

IT and Equipment

• Request IT assistance for necessary equipment, issue resolutions, desk moves, etc.

Communication and Development

• Participate in organizing regular team-building events.
• Assist with call de-escalations.

Qualifications

• Proven experience in a supervisory or coordinator role.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office and other relevant software.
• Ability to work collaboratively across departments.
• Strong problem-solving skills and attention to detail.
• Experience in performance management and coaching.
• Understanding of payroll management and IT coordination.

Educational Requirements

• High school diploma or equivalent.
• Additional certifications in relevant areas are a plus.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

In this entry-level role, the Member Support Representative is considered the “front line” of the ministry in assisting members with general inquiries over the phone or email. Candidates who enjoy engaging with people and are servant-minded are best suited for this role. The role also encourages the opportunity to minister to members by praying with them and providing spiritual encouragement to their lives.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Essential Job Functions

• Attend member inquiries via phone and email with time sensitivity in mind.
• Verify and/or update member information as needed.
• Attract prospects by answering questions and giving suggestions.
• Make recommendations to obtain membership when appropriate.
• Review member concerns and provide escalation to management when necessary.
• Ensure guidelines are communicated clearly and concisely.
• Ability to offer emotional support and empathy.
• Thrive in a team environment and work well with others.
• Upholds the mission, vision, values, and customer services standards of CHM.
• Always maintain a professional demeanor

Experience Requirements

• Required: HS Diploma or equivalency
• Able to operate a PC, including working with information systems/applications (Gift Manager)
• Previous experience with Microsoft Office programs
• Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.)
• Strong verbal and written communication skills along with active listening to provide exceptional customer service.
• Strong analytical, organizational, and problem-solving skills.
• Able to organize workloads and multi-task.
• Perform other job duties as assigned by management.

Schedule

• 9am-5pm, Monday thru Friday

About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Workplace Type: Onsite (Hybrid Potential)
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Service Desk II role is primarily focused on helping end users with computer issues.  The role is also responsible for deploying and managing computers, printers, phones, and other accessories.  The Service Desk II role works closely with the rest of the IT team to resolve issues that end users have, improve documentation for the department and ultimately to help end users serve CHM Members as well as possible. The Service Desk II role also includes responsibilities managing some of the systems with less supervision than the Service Desk I role.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.

Duties and Responsibilities

Reporting to the IT Manager, the duties and responsibilities of the Service Desk II role include:

• End user support for onsite and remote computers, mobile devices.
• End user support for phone system and fax system.
• Deploy and manage computers.
• Install and configure workstation applications and accessories.
• Assist with computer moves.
• Assist with management of printers.
• Create and improve department documentation (SOPs and Standards).
• Assist with management of infrastructure systems and hosted systems.
• Escalate issues that need to be fixed by higher levels of the team in a timely manner but try to research and resolve issues first.
• Help with vendor management activities for software and service providers.
• Work with other departments and teams as needed to achieve the goals of the organization.
• Be professional with users, leaders, and vendors.  Treat them with kindness and respect.

Desired Skills & Experience

Minimum Requirements

• High School diploma.
• 2-5+ years of professional work experience in technology or another service-related field.
• Be able to lift and carry typical computer, monitor and printer devices.

Core Competency Requirements

• Solid understanding of the Windows Operating System for workstations and laptops.
• Solid understanding of Microsoft Office.
• Solid understanding of mobile devices and configuration.

Preferred Competency Requirements

• Experience deploying and supporting Mac computers.
• Experience supporting a phone system.
• Experience with Active Directory, File Server Management and Print Server Management.
• Experience managing users and mailboxes in O365.
• Experience with backup and restore solutions.

Pay

• Commensurate with qualifications.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Workplace Type: Remote
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Software Developer is part of a development team whose purpose is to update, enhance, and extend the current ERP system. The Software Developer is involved in all areas of development from design to development to testing.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Responsibilities

Reporting to the Software Development Manager, the responsibilities of the Software Developer include:

• Working on a team to develop, test, and maintain web- and desktop-based business applications built on Microsoft technologies.
• Assisting in the collection and documentation of user’s requirements.
• Developing, refining, and tuning integrations between applications.
• Analyzing and resolving technical and application problems.
• Providing second-level support to end users.

Skills & Experience

Minimum Requirements

• College or university degree in Computer Science or a related discipline.
• 1-3+ years of related professional work experience designing, programming, and supporting software applications.
• 1 year of related professional work experience with ASP.NET MVC.

Desirable

• Application development experience with .NET Core, C#, JavaScript, React, CSS, HTML, Dapper
• Proficiency with APIs, WebAPI, REST-based web services (SOA), SQL Server, or similar.

Core Competency Requirements

• Solid understanding of object-oriented programming concepts.
• Solid understanding of relational database design and querying concepts.

Pay

• Commensurate with qualifications.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.