You are very important to us and serving you is our purpose, so if you recently tried to call the CHM offices and received a busy signal or were disconnected, we apologize and hope you’ll understand. It’s because we’re receiving not just an unusually high call volume, but a monumentally high call volume. We appreciate your understanding.
It's possible your question may be answered faster on our FAQs page. If not, another option is to submit a question below (allowing 48 hours for a response; please note our office hours are 9 a.m. to 5 p.m. Monday-Friday Eastern Time). If you’re a new member, check out our After you join page, where you can download a digital version of your Welcome Packet and read answers to frequently asked new member questions.
Thank you for your patience as we work to answer your questions thoroughly and quickly. It is—and will always be—a pleasure to serve you!