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Careers

Serving as the hands and feet of Jesus

Christian Healthcare Ministries (CHM) is a ministry first and foremost. We’re not health insurance. Instead, we’re the first and longest-serving health cost sharing ministry, offering an affordable, faith-based healthcare solution. A federally certified exemption to the national healthcare law, CHM has satisfied over $10 billion dollars in member’s medical expenses.  

The CHM staff love what they do—because what they do isn’t about themselves. It’s about serving others and bringing God glory. If you’re looking for a career in full-time ministry, prayerfully consider the open positions below and serve alongside Christians as the hands and feet of Jesus at the moments that people need it most.

Open positions

Enrollment Representative

Workplace Type: Onsite
Employment Type: FT (Operating Hours 9:00am – 7:00pm)
Job Location: Circleville, OH

Position Summary

The Enrollment Representative is responsible for generating new leads, presenting the healthcare model to potential clients, nurturing leads through webinars and onboarding processes, and contributing to the growth of new opportunities. The role involves various communication methods, including phone calls, emails, and webinars, as well as maintaining relationships with existing clients and leveraging those relationships for new group development.

What We Offer

  • Compensation based on experience.
  • Faith and purpose-based career opportunity!
  • Fully paid health benefits
  • Retirement and Life Insurance
  • 12 paid holidays PLUS birthday
  • Professional Development
  • Paid Training

Essential Job Functions

  • Generating a continual pipeline of leads across all 50 states.
  • Responding to prospects through various communication channels, including chat and text.
  • Setting up and conducting webinars and in-person presentations.
  • Developing referrals and contacts with potential clients.
  • Ensuring high-quality service delivery and addressing member questions and concerns.
  • Maintaining relationships with existing group leadership and leveraging them for new group development.
  • Providing recommendations to retain memberships and improve services.
  • Logging interactions in tracking systems (Salesforce & HubSpot).
  • Collaborating with other departments and assisting as needed.
  • Upholding the organization’s Core Values and Mission Statement.

Education, Experience & Skills Required

  • High school diploma or equivalent.
  • At least 1 year of prior sales experience (2 years preferred)
  • Strong verbal communication skills, including phone and email etiquette.
  • Proficiency in using computers, word processing, and spreadsheet software.
  • Good organizational skills and ability to manage multiple projects and deadlines.
  • Self-motivation and teamwork skills.
  • Conflict resolution skills and willingness to seek guidance when necessary.

Working Conditions

  • Flexibility with operating hours (9:00am – 7:00pm)
  • Adherence to the organization’s rules and regulations.
  • Occasional travel for business purposes.
  • Ability to effectively present and communicate to various audiences.
  • Physical ability to handle promotional materials and conference displays.
  • Reasoning ability to solve a range of onboarding issues and problems.

About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a healthcare sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Food Service Attendant

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH (Portage & Hazelwood Building)

Position Summary

This role plays an important part of our ministry’s culture by helping take care of the nutritional needs for the CHM staff during the workday. This individual’s main responsibilities would be purchasing kitchen goods, preparing the salad bar and keeping a sanitary kitchen and dining area. Other duties include cleaning dishes, providing refreshments for meetings and training sessions, organizing supplies and helping keep track of inventory stock.

What We Offer

  • Compensation based on experience.
  • Faith and purpose-based career opportunity!
  • Fully paid health benefits
  • Retirement and Life Insurance
  • 12 paid holidays PLUS birthday
  • Lunch is provided DAILY.
  • Professional Development
  • Paid Training

Duties and Responsibilities

  • Greets and serves staff promptly and courteously for lunch.
  • Handles all hot and cold foods appropriately during preparation and service, ensures proper sanitation practices occur continually.
  • Helps maintain appropriate portion control for inventory and budget.
  • Maintains post during designated lunch times.
  • Cleans equipment as assigned thoroughly and in a timely manner.
  • Accurately inventories supply daily and requisitions items needed.
  • Ensures all food and supplies are stored under proper conditions, covered, labeled, and dated.
  • Stocks snack area and salad bar
  • Relays relevant comments from staff members directly to the supervisor when warranted.
  • Maintains standard operating procedures in accordance with company policy, guidelines and outside state laws surrounding food safety.
  • Performs related responsibilities as required.

Requirements, Desired Skills & Experience

  • This role is active so being on your feet the majority of the day is an essential requirement.
  • Basic core competencies with computers
  • Clean driving record
  • Able to lift 20 pounds.
  • Ability to establish and maintain friendly work relationships and interactions with CHM staff.

Education

  • High school diploma or equivalent.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

General Application

Do you have a heart for service in a ministry that glorifies God? We’re always looking for followers of Christ that are passionate about our mission at CHM. If you don’t see a current job posting that aligns with your talents, please submit your application below.

About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a healthcare sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Maintenance & Facilities Technician

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

We are seeking a skilled Maintenance & Facilities Technician to join our facilities management team. This role requires a proactive, knowledgeable individual who is capable of managing various maintenance duties with an emphasis on safety and efficiency.

What We Offer

  • Compensation based on experience.
  • Faith and purpose-based career opportunity!
  • Fully paid health benefits
  • Retirement and Life Insurance
  • 12 paid holidays PLUS birthday
  • Lunch is provided DAILY.
  • Professional Development
  • Paid Training

Key Responsibilities

  • Participate in the regular maintenance and repairs of HVAC systems, electrical systems, and plumbing to ensure optimal operation and compliance with all safety standards.
  • Utilize basic computer skills to maintain digital records of repairs, services, and maintenance schedules. Proficiency in Microsoft Excel is necessary for managing and reporting data effectively.
  • Apply management skills to lead small teams during projects, ensuring tasks are completed timely and within budget.
  • Conduct routine inspections of the facilities to identify and resolve issues before they escalate, helping maintain a safe environment for all occupants.
  • Collaborate with other departments to prioritize maintenance tasks and manage schedules without disrupting the operational flow.
  • Some janitorial duties expected.

Qualifications

  • Proven experience in general maintenance including plumbing, electrical, and HVAC systems.
  • Strong management skills with the ability to oversee maintenance operations and lead teams effectively.
  • Working knowledge of facility management best practices.
  • Proficient in using basic computer software, particularly Excel, for tracking and reporting purposes.
  • Excellent problem-solving skills and attention to detail.

Preferred Skills

  • Experience in using maintenance management software.
  • Strong communication and interpersonal skills to interact with team members and other departments effectively.
  • Ability to adapt to changing situations and handle multiple priorities with a proactive approach.

Education and Experience:

  • High school diploma or equivalent.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Member Bill Processing Assistant Supervisor

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH (Hazelwood Building)

Position Overview:

The Member Bill Processing/Records Assistant Supervisor serves under and reports to the Supervisor for Records and Member Bill Processing. This position provides support to Member Records, Data Entry, and Authorization personnel in order to fulfill the larger mission of Christian Healthcare Ministries (CHM). This individual must be Christ-centered, and a leader focused on the continued growth of individual employees as well as CHM. Recognizing that the overall health and growth of the ministry is directly related to those that serve it.

What We Offer

  • Compensation based on experience.
  • Faith and purpose-based career opportunity!
  • Fully paid health benefits
  • Retirement and Life Insurance
  • 12 paid holidays PLUS birthday
  • Lunch is provided DAILY.
  • Professional Development
  • Paid Training

Role and Responsibilities:

  • Collaborate with the Supervisor to set clear performance goals that align with the mission of CHM.
  • Assist in coaching/training Team Leads, providing both praise and identifying areas for improvement.
  • Coordinate vacations for Member Bill Processing and Member Records teams.
  • Assist the Supervisor in conducting performance reviews, motivating team members, and creating strategies for continued individual growth.
  • Assist the Supervisor in the management of payroll system needs.
  • Communicate necessary information effectively between departments.
  • Collaborate with other departments for ministry-wide development.
  • Organize and participate in regular team-building events.
  • Assign placement of new employees for Member Bill Processing/Member Records.
  • Participate in the development of Member Bill Processing/Records policies.
  • Monitor individual and department productivity.
  • Assist the Supervisor with various day-to-day tasks.
  • Monitor incoming needs to the ministry to assist in staffing projections.
  • Collaborate with the Supervisor to make necessary staffing adjustments.
  • Request IT assistance for necessary equipment, issue resolutions, and desk moves.
  • Assist with call de-escalations.
  • Monitor Team Lead huddle notes to ensure information is disseminated appropriately with a “one voice” mentality.
  • Assist the Supervisor in monitoring various General Manager pools to ensure needs are processed according to policy.
  • Collaborate with the Training team to ensure all Standard Operating Procedures (SOPs) are accurate and up to date.

Additional Notes:

  • Model CHM’s Core Values, Mission Statement, and Vision Statement.
  • Work as a team player with all departments and assist them when needed.

Qualifications:

  • Previous management/leadership experience.
  • Highly motivated and a self-starter, holding oneself and the team accountable for accuracy and efficiency.
  • A servant leader willing to step in to do whatever is needed.
  • Excellent communication skills, both written and verbal.
  • Proficiency in Excel, Word, PowerPoint, and Outlook.
  • Strong organizational skills.
  • Responsive to the needs of the team and ministry.
  • Teachable and approachable.
  • Models CHM’s core values and mission statement.
  • Expert knowledge of the guidelines and employee handbook.
  • Team player with a positive attitude.
  • Professional appearance.
  • This role requires a dedicated individual who is committed to supporting the mission and values of Christian Healthcare Ministries, fostering a collaborative and productive work environment, and ensuring the continuous growth and development of team members.

Education

  • High School Diploma or equivalent.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Member Bill Processing Team Lead

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

In this role, you will play a pivotal role in guiding and coordinating the daily activities of the billing team, implementing efficient processes, and providing essential support to ensure exemplary service delivery. As a cross-departmental team player, you will uphold CHM’s Core Values and Mission Statement.

What We Offer

  • Compensation based on experience.
  • Faith and purpose-based career opportunity!
  • Fully paid health benefits
  • Retirement and Life Insurance
  • 12 paid holidays PLUS birthday
  • Lunch is provided DAILY.
  • Professional Development
  • Paid Training

Essential Functions

  • Act as the primary point of contact for member and staff inquiries, offering prompt and courteous assistance via phone, email, mail, and voicemail, with responses within 24-48 hours.
  • Lead weekly team huddle meetings to communicate updates on CHM policies and procedures.
  • Conduct regular one-on-one evaluations, mid-year assessments, and annual reviews to support and mentor team members’ growth.
  • Develop a strong understanding of the team’s workflow processes.
  • Train, coach, and mentor team members to reach their full potential in productivity and support their career growth.
  • Encourage open dialogue with employees, foster a positive team atmosphere, and monitor attendance and error rates.
  • Collaborate with team members in the development and implementation of Data Entry/Authorization policies and procedures.
  • Proactively identify and escalate issues to the supervisor, offering recommendations for improvement.
  • Follow up on member concerns to ensure timely resolution.
  • Maintain a consistently professional attitude in all interactions.
  • Review and approve timecards, adding punches as needed in the payroll system for the team.
  • Create an atmosphere conducive to spiritual growth, integrating regular prayer and devotion into team activities.
  • Participate in leadership development training and book studies to enhance leadership capabilities.
  • Organize quarterly team-building events during work hours, fostering connections within the team.

Qualifications

  • High School Diploma or successful completion of a high school equivalency exam.
  • Previous management/leadership experience required.
  • Self-motivated possessing strong critical thinking skills required.
  • Ability to train and support new team members, addressing billing-related inquiries effectively.
  • Proficiency in the billing system to maximize efficiency in medical bill processing.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Service Desk II

Workplace Type: Onsite (Hybrid Potential)
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Service Desk II role is primarily focused on helping end users with computer issues.  The role is also responsible for deploying and managing computers, printers, phones, and other accessories.  The Service Desk II role works closely with the rest of the IT team to resolve issues that end users have, improve documentation for the department and ultimately to help end users serve CHM Members as well as possible. The Service Desk II role also includes responsibilities managing some of the systems with less supervision than the Service Desk I role.

What’s in it for you?

  • Compensation based on experience.
  • Faith and purpose-based career opportunity!
  • Fully Paid Health Benefit
  • Retirement and Life insurance
  • 12 Paid Holidays PLUS Birthday
  • Lunch is provided DAILY.

Duties and Responsibilities

Reporting to the IT Manager, the duties and responsibilities of the Service Desk II role include:

  • End user support for onsite and remote computers, mobile devices.
  • End user support for phone system and fax system.
  • Deploy and manage computers.
  • Install and configure workstation applications and accessories.
  • Assist with computer moves.
  • Assist with management of printers.
  • Create and improve department documentation (SOPs and Standards).
  • Assist with management of infrastructure systems and hosted systems.
  • Escalate issues that need to be fixed by higher levels of the team in a timely manner but try to research and resolve issues first.
  • Help with vendor management activities for software and service providers.
  • Work with other departments and teams as needed to achieve the goals of the organization.
  • Be professional with users, leaders, and vendors. Treat them with kindness and respect.

Desired Skills & Experience

Minimum Requirements

  • High School diploma.
  • 2-5+ years of professional work experience in technology or another service-related field.
  • Be able to lift and carry typical computer, monitor and printer devices.

Core Competency Requirements

  • Solid understanding of the Windows Operating System for workstations and laptops.
  • Solid understanding of Microsoft Office.
  • Solid understanding of mobile devices and configuration.

Preferred Competency Requirements

  • Experience deploying and supporting Mac computers.
  • Experience supporting a phone system.
  • Experience with Active Directory, File Server Management and Print Server Management.
  • Experience managing users and mailboxes in O365.
  • Experience with backup and restore solutions.

Pay

  • Commensurate with qualifications.

About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a healthcare sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

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