Vice President, Member Services, Conferences & Groups
Norma Mull is the Vice President of Member Services, Conferences and Groups for Christian Healthcare Ministries (CHM).
Prior to her employment at CHM, Norma and her husband, Gordon, owned a carpet store in Uniontown, Ohio, for five years. Norma began serving CHM members when she joined the staff in 1990.
Throughout her time, she served in several divisions of the ministry, including CHM’s Member Assistance, Member Bill Processing, and Human Resources departments.
In 2005, she was appointed CHM’s Member Assistance Supervisor where she managed the teams responsible for answering questions about the ministry, making membership account changes, sending information to Christians interested in joining and overseeing CHM’s program that helps participants with catastrophic medical bills.
Norma has also represented CHM at hundreds of conferences by answering questions about the ministry and helping people join the program that’s best for their needs. She has been known to say that serving members and interacting with them face-to-face is the most gratifying part of her role.
Today, she is responsible for the teams that serve individuals, families and ministries. She also oversees CHM’s presence at conferences as a way to share with Christians CHM’s biblical solution to healthcare costs.
Norma and her husband are members of Crossroads Community Church Doylestown campus.
She and her husband have been married since 1980 and have two children—Jennifer and Brandon—and four grandchildren. They enjoy camping and hiking in their spare time.