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Employment

Serving as the hands and feet of Jesus

Christian Healthcare Ministries (CHM) is a ministry first and foremost. We’re not health insurance. Instead, we’re the first and longest-serving health cost sharing ministry, offering an affordable, faith-based healthcare solution. A federally certified exemption to the national healthcare law, CHM has satisfied nearly $10 billion dollars in member’s medical expenses.  

The CHM staff love what they do—because what they do is not about themselves. It’s about serving others and bringing God glory. If you’re looking for a career in full-time ministry, prayerfully consider the open positions below and serve alongside Christians as the hands and feet of Jesus at the moments that people need it most.

Open positions

Administrative Assistant

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Administrative Assistant supports the functions of the CHM Creative Teams. This role assists with scheduling, record-keeping, data analytics, reports, event planning, and other administrative tasks as requested. The Administrative Assistant reports directly to the Vice President of Communications and Media but may also be tasked by other Directors within the CHM Creative Teams for limited assistance with their respective administrative needs.

What We Offer

  • Compensation based on experience.
  • Faith and purpose-based career opportunity!
  • Fully paid health benefits
  • Retirement and Life Insurance
  • 12 paid holidays PLUS birthday
  • Lunch is provided DAILY.
  • Professional Development
  • Paid Training

Essential Job Functions

Ministry and department cultural value

  • Conduct oneself as a Christian and maintain the highest possible standards of biblical, ministerial, ethical, and legal business practices.
  • Maintains a professional, helpful and friendly attitude and appearance toward the Ministry, members and all employees.
  • Conforms to the rules and regulations of the Ministry as outlined within the employee handbook.

Administrative support

  • Manage and maintain the Vice President’s and/or department calendars and appointments
  • Manage purchase receipts and expense reports, keeping an eye on budgets
  • Draft meeting notes for recurring and one-time meetings
  • Assist in the planning and execution of various projects, such as event planning, marketing campaigns, and business initiatives
  • Track employees’ performance (using various online platforms) and interpret data to determine whether KPI’s/goals have been achieved. Prepare a report for the Vice President at least quarterly.
  • Preparing reports, reviewing contracts, filing, and other administrative duties as may be assigned
  • Providing a degree of technical support as may be required for certain meetings (i.e. Teams meetings or Zoom calls)

Education & Background Experience

  • Some college and/or several years of experience in administrative/project-related duties
  • Excellent time management and organizational skills
  • Excellent typing and communication skills
  • Proven ability to handle confidential information with discretion.
  • Proficient in Microsoft Office and capable of learning new software platforms quickly
  • Strong orientation toward data and is capable of interpreting data in a meaningful way; mathematical skills.

Personal Skills & Traits

  • Self-motivated and a team player
  • Personable and flexible
  • Ability to manage multiple initiatives at once.
  • Trustworthy, reliable, and discreet
  • Willingness to assist others as needed.
  • Seeks guidance when necessary.

This job description does not list all the duties of the job. You may be asked by management to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.  Management has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Authorizer

Workplace Type: Remote with mandatory onsite training
Employment Type: FT
Job Location: Barberton, OH

Position Summary 

The ideal candidate will have the primary responsibility in authorizing member’s medical bills in accordance with the Christian Healthcare Ministries (CHM) guidelines.  They must have some familiarity with medical bill processing operations, highly detailed with focus and attention in maintaining accuracy of medical information. 

What We Offer 

  • Compensation based on experience.
  • Faith and purpose-based career opportunity!
  • Fully paid health benefits
  • Retirement and Life Insurance
  • 12 paid holidays PLUS birthday
  • Lunch is provided DAILY.
  • Professional Development
  • Paid Training 

Essential Job Functions

  • Eagerness and ability to learn and take initiative on a variety of tasks.
  • Verify eligibility in accordance with CHM’s guidelines, policies, and definitions.
  • Input member information and update information in the system
  • Ensure accuracy and completeness of patient information to maintain an error rate less than 1%
  • Authorize medical needs/incidents with attention to detail in mind.
  • Collaborate with other departments and staff members to rectify member information. 
  • Respond to correspondence from members or staff within a 24-48 turnaround time.
  • Perform thorough checks on CHM memberships to identify key factors of eligibility.
  • Effectively communicate with members regarding membership status
  • Multitask and prioritize daily tasks accordingly.
  • Maintains an approachable and appropriate attitude when interacting with staff members in a rapidly changing environment.
  • Supports the vision and culture of the organization.
  • Adheres to the Employee Handbook and Policies and Procedures 

Experience Requirements 

  • Required: High school diploma or passage of a high school equivalency exam
  • Medical background preferred but not required.
  • Capacity to maintain confidentiality
  • Ability to recognize, research and maintain accuracy.
  • Excellent communication skills both written and verbal.
  • Able to operate a PC, including working with information systems/applications.
  • Previous experience with Microsoft Office programs (I.e., Outlook, Word, Excel & Access)
  • Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.)
  • Perform other job duties as assigned by management.

About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a healthcare sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

General Application

Do you have a heart for service in a ministry that glorifies God? We’re always looking for followers of Christ that are passionate about our mission at CHM. If you don’t see a current job posting that aligns with your talents, please submit your application below.

About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a healthcare sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Maternity Advocate Specialist

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Member Advocate Specialist plays a pivotal role in supporting members of Christian Healthcare Ministries (CHM) within the healthcare industry, ensuring exceptional customer service. In this role, the Member Advocate Specialist embodies the values and commitment of Christian Healthcare Ministries, ensuring that members receive the highest level of support, guidance, and advocacy throughout their healthcare and maternity experiences.  They act as liaisons between members and their healthcare providers, serving as a guide and advocate for members’ well-being. This role encompasses a range of responsibilities, including communication with medical providers to negotiate discounts on medical expenses, examining medical bills for accuracy, and connecting members with relevant resources. Additionally, the specialist serves as the preliminary contact for maternity-related inquiries, offering support to members and their families during the maternity journey. 

What We Offer

  • Compensation based on experience.
  • Faith and purpose-based career opportunity!
  • Fully paid health benefits
  • Retirement and Life Insurance
  • 12 paid holidays PLUS birthday
  • Lunch is provided DAILY.
  • Professional Development
  • Paid Training

Essential Job Functions

  • Attend to member inquiries via phone and email promptly, with a sense of urgency.
  • Evaluate medical bills for accuracy and completeness, negotiating the highest possible discounts for CHM members.
  • Verify and update member information as required.
  • Research and connect members with relevant financial assistance programs.
  • Review and address member concerns, escalating issues to management when necessary.
  • Collaborate with Nurse Navigators to ensure members have access to quality providers.
  • Provide guidance on the components of a Maternity Global Fee/Stork Package and the information needed for CHM processing.
  • Uphold CHM’s mission, vision, values, and customer service standards.
  • Offer emotional support and empathy to members, demonstrating a commitment to their well-being.
  • Excel in a team environment and collaborate effectively with colleagues.
  • Maintain a consistently professional demeanor throughout interactions.

Experience Requirements

  • High School Diploma or successful completion of a high school equivalency exam.
  • Proficient in PC operation, including information systems/applications.
  • Previous experience with Microsoft Office programs.
  • Familiarity with routine office equipment operation (e.g., faxes, copy machines, printers, multi-line telephones).
  • Knowledge of the healthcare field, including medical billing, is preferred.
  • A background in maternity support and familiarity with Maternity Global Fee/Stork Package concepts is a plus.
  • Strong analytical, organizational, and problem-solving skills.
  • Exceptional verbal and written communication skills, coupled with active listening.
  • Compensation commensurate with experience.
  • Willingness to perform other job duties as assigned by management.
  • Extended periods of sitting at a desk.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Maternity Solution Specialist

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Maternity Solution Specialist serves as the preliminary contact for members and their families via incoming phone calls and emails. Ensures appropriate member information with accuracy with exceptional customer service in guiding the member all the way through post-partum. Performs a variety of administrative duties in support to the Christian Healthcare Ministry’s maternity team. Upholds the mission, vision, values, and customer service standards of CHM.

What We Offer

  • Compensation based on experience.
  • Faith and purpose-based career opportunity!
  • Fully paid health benefits
  • Retirement and Life Insurance
  • 12 paid holidays PLUS birthday
  • Lunch is provided DAILY.
  • Professional Development
  • Paid Training

Essential Job Functions

  • Assist member inquiries via phone and email with time sensitivity in mind.
  • Examine medical bill information to ensure accuracy and completeness.
  • Verify and/or update member information as needed.
  • Review member concerns and provide escalation to management when necessary.
  • Connect members with Nurse Navigator for quality providers.
  • An understanding of the components of a Maternity Global Fee/Stork Package and the information required for CHM to process.
  • Thrive in a team environment and work well with others.
  • Always maintain a professional demeanor

Experience Requirements

  • HS Diploma or passage of a high school equivalency exam
  • Able to operate a PC, including working with information systems/applications.
  • Previous experience with Microsoft Office programs
  • Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.).
  • Medical background is preferred.
  • Knowledge of Maternity Global Fee/Stork Package preferred.
  • Strong analytical, organizational, and problem-solving skills.
  • Strong verbal and written communication skills along with active listening to provide exceptional customer service.
  • Compensation commensurate on experience
  • Prolonged periods of sitting at a desk.
  • Perform other job duties as assigned by management.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Medical Bill Examiner

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The primary role of the Medical Bill Examiner is to perform quality audits of each medical bill submitted to Christian Healthcare Ministries (CHM). The ideal candidate will provide a high level of accuracy and attention to detail as they ensure compliance with CHM guidelines as well as maintain quality assurance.

What We Offer

  • Compensation based on experience.
  • Faith and purpose-based career opportunity!
  • Fully paid health benefits
  • Retirement and Life Insurance
  • 12 paid holidays PLUS birthday
  • Lunch is provided DAILY.
  • Professional Development
  • Paid Training

Essential Job Functions

  • Participate in the implementation of policies and procedures in accordance with CHM guidelines and provide recommendations to the management team as needed.
  • Confirm member eligibility of coverage and verify membership monthly monetary contributions are current with required documentation.
  • Obtain and promote clinical documentation through extensive interaction with other departments to ensure that the documentation of the level of services rendered to the member and the member’s clinical complexity is complete and accurate. 
  • Audit itemized bills for accuracy (i.e., patient name, benefit code, place of service, bill incurred date, and total charges)
  • Process any medical discounts that apply to the bill accordingly.
  • Identify duplication of bills and ineligible amounts.
  • De-escalate and escalate bills to appropriate department accordingly for further review on verification and correction.
  • Identify and implement strategies to improve quality of service and productivity.
  • Ensure high quality of service is delivered upholding an error rate of 1% or less.

Experience Requirements

  • Medical background preferred.
  • Capacity to maintain confidentiality.
  • Ability to recognize, research and maintain accuracy.
  • Excellent communication skills both written and verbal.
  • Able to operate a PC, including working with information systems/applications.
  • Previous experience with Microsoft Office programs (I.e., Outlook, Word, Excel & Access)
  • Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.)
  • Perform other job duties as assigned by management.

Education

  • Required: HS Diploma or passage of a high school equivalency exam

Physical Requirements

  • Prolonged periods of sitting at a desk.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Project Manager

Workplace Type: Onsite (Hybrid Potential)
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Project Manager’s role is responsible for planning, executing, and finalizing projects according to deadlines and within budget. Their role involves coordinating and managing project resources, tracking project progress, identifying risks and issues, and ensuring project deliverables meet the required quality standards. Additionally, the Project Manager communicates regularly with project stakeholders, manages project budgets, and prepares project status reports. The Project Manager must possess strong leadership, communication, and problem-solving skills, as well as the ability to work collaboratively with cross-functional teams.

What We Offer

  • Compensation based on experience.
  • Faith and purpose-based career opportunity!
  • Fully paid health benefits
  • Retirement and Life Insurance
  • 12 paid holidays PLUS birthday
  • Lunch is provided DAILY.
  • Professional Development
  • Paid Training

Responsibilities

  • Define project scope, goals, and objectives, ensuring they align with the organization’s strategic plans.
  • Develop project plans, timelines, budgets, and resource requirements to ensure successful project delivery.
  • Coordinate project teams and assign tasks to ensure timely completion of deliverables.
  • Monitor project progress against plan and identify and manage risks and issues that may arise.
  • Ensure effective communication with stakeholders, including regular status updates, project reports, and meetings.
  • Manage project finances, including budget tracking and cost control measures.
  • Ensure compliance with project governance processes and procedures, including project approval and review processes.
  • Develop and maintain project documentation, including project plans, schedules, and reports.
  • Lead project change management, ensuring that all changes are properly documented and communicated to stakeholders.
  • Evaluate project outcomes and document lessons learned for continuous improvement of project management processes.

Knowledge & Experience Required

  • Knowledge of project management methodologies and techniques.
  • Knowledge & proficiency in project management tools and software.
  • Knowledge & proficiency in Microsoft Office tools.
  • Minimum of 5 years of experience in project management, with experience managing complex projects and cross-functional teams.
  • Experienced in problem-solving and decision-making skills, with the ability to identify and resolve project issues and risks.
  • Strong organizational, time management, and verbal and written communication skills.

Additional Related Knowledge & Experience Desired

  • Experience in leadership roles.
  • General knowledge of Change Management.

Education & Certifications Desired

  • Associate or bachelor’s degree in business, finance, management information systems, project management, or related field.
  • Certified Associate in Project Management (CAPM)
  • Project Management Professional (PMP)

Personal Attributes Desired

  • Self-Development
  • Collaborates
  • Cultivates Innovation
  • Detail Orientation
  • Instills Trust
  • Decision Quality
  • Information Management Skills
  • Values Diversity
  • Nimble Learning
  • Job-Specific Knowledge
  • Customer Focus
  • Optimizes Work Processes
  • Ensures Accountability

Work Conditions

  • Occasional evening and weekend work to meet deadlines.
  • Sitting for extended periods of time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components.
  • Physically able to participate in training sessions, presentations, and meetings.
  • Some travel may be required.
  • On-Site/Remote from home mixture would be considered, ministry-based office location Barberton Ohio

About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a healthcare sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Quality Assurance Test Engineer

Workplace Type: Onsite (Hybrid Potential)
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Quality Assurance Test Engineer is responsible for developing automated testing strategies and implementing them in industry standard testing frameworks. The Quality Assurance Test Engineer provides both manual and automated testing expertise and oversight and also plays a role in providing advice, guidance and monitoring emerging technologies.

What We Offer

  • Compensation based on experience.
  • Faith and purpose-based career opportunity!
  • Fully paid health benefits
  • Retirement and Life Insurance
  • 12 paid holidays PLUS birthday
  • Lunch is provided DAILY.
  • Professional Development
  • Paid Training

Responsibilities

  • Develop and maintain moderately complex integration, functional, and non-functional tests, and contribute to automated test frameworks, to ensure the holistic quality of the software.
  • Lead the verification of system functionality by executing moderately complex automated and manual tests, analyzing results, and providing recommendations; record test outcomes; report defects and results in test repository.
  • Work with Business Analysts on defining End-to-End test plans for User Acceptance Testing and assist end users during UAT to ensure that acceptance criteria has been met.
  • Contribute to the implementation of the delivery pipeline including test automation, test environments, and security.
  • Perform manual testing responsibilities, including the creation of test cases and test plans.
  • Verify performance and scalability of the system.
  • Provide troubleshooting support for moderately complex production issues or software issues to ensure the stability of the application.
  • Actively participate in formal reviews of software products, databases, and environments relating to testing of the software.

Knowledge & Experience Required

  • Knowledge & proficiency in Microsoft SQL Server.
  • Minimum of 1-2 years of experience in quality assurance / test automation.
  • Medium skill level with test automation and continuous integration tools; demonstrated experience with building environments and pipelines.
  • Experience with one programming language and operating system (preferably C#).
  • Experienced in problem-solving and decision-making skills, with the ability to identify and resolve project issues and risks.
  • Strong organizational, time management, and verbal and written communication skills.

Education Desired

  • Associate or bachelor’s degree in computer science or related field.

Personal Attributes Desired

  • Self-Development
  • Collaborates
  • Cultivates Innovation
  • Detail Orientation
  • Instills Trust
  • Decision Quality
  • Information Management Skills
  • Values Diversity
  • Nimble Learning
  • Job-Specific Knowledge
  • Customer Focus
  • Optimizes Work Processes
  • Ensures Accountability

Work Conditions

  • Occasional evening and weekend work to meet deadlines.
  • Sitting for extended periods of time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components.
  • Physically able to participate in training sessions, presentations, and meetings.
  • Some travel may be required.
  • On-Site/Remote from home mixture would be considered, ministry-based office location Barberton Ohio

About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a healthcare sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

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