Careers

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH/Hazelwood Building

Position Summary

As an Advantage Care Cancer Specialist, you’ll be the initial point of contact for members diagnosed with cancer. Your role involves providing emotional support, actively listening, and offering prayers as they process this difficult news. You’ll walk alongside members and their families throughout their cancer journey. Additionally, you’ll collaborate with various CHM departments and work closely with our nurse navigator to connect members with high-quality treatment providers at cost-effective rates.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Role and Responsibilities

• Obtain necessary treatment details.
• Assess membership level, CHM Plus, offer pertinent programs based on the membership details and the type of cancer diagnosis.
• Acquire necessary documentation for a sharing determination. 
• Effectively communicate with the members, supervisors, team members, the nurse navigator, and various departments.
• Multitask and maintain strong attention to detail.
• Interact with members to understand their needs, provide information, and help throughout the sharing determination process.
• Respond to member inquiries, issues, and concerns in a timely and professional manner through various communication channels, including communication with the nurse navigator, phone and/or email.
• Maintain accurate and organized records of members interactions, inquiries, orders, and other relevant information in CHM’s database
• Collaborate with various internal teams to ensure effective communication, smooth transitions, and a seamless member experience.
• Seek opportunities for process improvement, suggest enhancements to processes, and provide feedback to member experience and overall effectiveness.
• Set up negotiating agreements with providers.
• Bill processing of cancer-related Single Case Agreements and Memorandum of Understandings.
• Guide members to financial assistance program options specific to diagnosis.
• Assist members to help optimize their lifetime maximum amount when limitations exist.

Qualifications

• High school diploma or successful completion of a high school equivalency
• Must possess excellent verbal and written communication skills to effectively interact with CHM members and team members across various channels.
• Proficient PC operating routine office equipment (e.g., faxes, copy machines, printers, multi-line telephones, etc.)
• Experience with medical bills preferred.
• Strong analytical and problem-solving skills.
• Demonstrated history of effective phone communication skills.
• Obtain knowledge of CHM guidelines.
• Ability to handle stressful and sensitive situations.
• Knowledge of cancer-related benefit programs is helpful but not required.

Note: The qualifications and responsibilities outlined above are subject to change as the needs of the organization evolve.

Workplace Type: Onsite (Hybrid Potential)
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Business Analyst’s role will elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. This includes interviewing stakeholders and gathering and compiling user requirements to understand the technology solutions they need. The Business Analyst will apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions. The Business Analyst will also be proactive at following emerging Technology trends, watching for new technologies to optimize business processes. The Business Analyst will play a pivotal role in ensuring IT’s understanding of business requirements.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Responsibilities

Position will dually report into the Project Management office and Functional Vertical VP, the duties and responsibilities of the Business Analyst role include:

Strategy and Planning

• Collaborate with project sponsors to determine project scope and vision.
• Clearly identify project stakeholders and establish user classes, as well as their characteristics.
• Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
• Work with stakeholders and project team to prioritize collected requirements.
• Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.

Acquisition and Deployment

• Assist in conducting research on software and hardware products to meet agreed-upon requirements and to support purchasing efforts.
• Participate in the QA of purchased solutions to ensure features and functions have been enabled and optimized.
• Participate in the selection of any required documentation software solutions that the organization may opt to use.

Operational Management

• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Develop and utilize standard templates to write requirements specifications accurately and concisely.
• Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
• Where applicable, develop prototypes of interfaces and attributes based on user requirements.
• Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Develop and conduct peer reviews of business requirements to ensure that requirement specifications are correctly interpreted.
• Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders.
• Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
• Communicate changes, enhancements, and modifications of business requirements – verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
• Act as the departmental Solution(s) configuration subject matter expert (SME).

Requirements

• Functional process expertise in Finance and Accounting systems and processes.
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
• Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
• Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required.
• Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources.
• Understanding of application development and software development life cycle concepts
• Able to influence and drive individuals and teams to meet key milestones and overcome challenges.
• Ability to work in a team and/or be an effective individual contributor.

Experience with the following is preferred

• Professional certifications with International Institute of Business Analysis
• Accounting Practitioner
• Healthcare Industry
• Microsoft Office Suite of Products
• Monday Project Management Platform
• Sage Intacct Accounting Software

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Chapel Worship Leader and Coordinator for Christian Healthcare Ministries (CHM) is responsible for planning and leading weekly worship in chapel services that inspire and uplift employees while fostering a Christ-centered workplace culture. This role combines musical talent, spiritual leadership, and organizational skills to create meaningful worship experiences that align with CHM’s mission and values. The Worship Leader and Coordinator will collaborate with CHM leadership and staff to ensure that chapel services serve as a time of spiritual growth and encouragement. Additionally, the role includes facilitating and coordinating the logistics for guest speakers selected in collaboration with the CEO’s office.

Key Responsibilities

Worship Leadership

• Plan, organize, and lead engaging weekly chapel services, including song selection, prayer, and scripture reading.
• Lead worship vocally and/or instrumentally, ensuring a cohesive and uplifting worship experience.
• Create a welcoming atmosphere that encourages staff participation and spiritual connection.
• Collaborate with guest speakers, musicians, and other contributors to enhance the worship experience.

Service Coordination

• Develop weekly service plans in alignment with CHM’s mission, values, and spiritual goals.
• Coordinate the logistics of chapel services, including set-up, sound, and technical requirements.
• Recruit, mentor, and manage a team of volunteer or staff musicians and worship participants.
• Maintain an organized schedule of chapel themes, speakers, and special events.

Speaker Facilitation

• Work closely with the CEO to facilitate the selection and scheduling of guest speakers.
• Handle logistics for guest speakers, including travel arrangements, accommodations, and on-site coordination.
• Serve as the primary point of contact for speakers to ensure a smooth and welcoming experience.
• Communicate service details, themes, and expectations to guest speakers in advance.

Spiritual Engagement

• Encourage and model a lifestyle of worship and spiritual growth, serving as a resource for CHM employees.
• Support the spiritual needs of employees through prayer, encouragement, and availability.
• Partner with leadership to identify and implement initiatives that promote spiritual growth and engagement within the organization.

Qualifications:

Education and Experience

• Bachelor’s degree in Music, Worship Leadership, Theology, or a related field preferred.
• 2-3 years of experience leading worship in a church or ministry setting.
• Experience in planning and coordinating worship services and speaker logistics.

Skills and Competencies

• Strong vocal and instrumental abilities (e.g., guitar, piano, or other).
• Excellent organizational and time-management skills.
• Proficiency in using worship technology, including sound systems and presentation software.
• Strong communication and interpersonal skills.
• Ability to manage and coordinate speaker schedules and logistics.
• Deep alignment with CHM’s mission, values, and statement of faith.

Personal Attributes

• Ministry-minded with a heart for worship and serving others.
• Flexible, adaptable, and collaborative team player.
• A servant leader who fosters unity and engagement among employees.

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

Complete Surgical Care Solution Specialist is a key member of the Complete Surgical Care Solution department, collaborating with Coral, a partnered company, to ensure the delivery of bundled pricing. This position requires effective cross- departmental collaboration with Provider Relations, Groups, and Date of Service teams. The primary objective of Complete Surgical Care Solution Specialist is to engage with members early on to secure the best bundled rates while ensuring access to high- quality providers.

Responsibilities

• Critical Thinking Skills: The Complete Surgical Care Solution Specialist is responsible for not only accurately entering data but also assessing eligibility, evaluating the need for additional information or documentation, and comprehending and clarifying medical records and treatment details.

• Communication Skills: The Complete Surgical Care Solution Specialist must possess excellent verbal and written communication skills to effectively interact with CHM members and team members across various channels.

• Computer Skills: This role requires proficient computer skills, including manual data entry, coordination with members for medical records, incident creation, internal action item maintenance, and evaluation of requirements for the Coral platform. Team members will utilize computer tools to explore alternative options. Additional computer tasks involve document management, navigation of Microsoft Outlook and Microsoft Teams, and verification of critical checks within Gift Manager.
• Flexibility and Adaptability: The Complete Surgical Care Solution Specialist must exhibit flexibility and adaptability to handle interruptions and adapt to changes in processes and responsibilities. Regular interruptions may occur throughout the day to address inquiries, respond to Teams messages, and communicate updates. As the cost-containment initiative progresses and new roles emerge, changes and updates will be frequent, necessitating prompt adjustments, clarifications, and corrections.

Additional Functions

• Engaging with members: Interacting with members to understand their needs, provide information, and offer assistance throughout the selection process.

• Product knowledge: Developing a deep understanding of the services offered by CHM and Coral and effectively communicating their features, benefits, and options to members.

• Assessing member requirements: Evaluating member requirements, preferences, and constraints to help them select the most suitable service that aligns with their needs.

• Providing recommendations: Offering expert advice and recommendations based on the members’ needs and preferences, considering factors such as budget, specifications, and desired outcomes.

• Handling inquiries: Responding to member inquiries, resolving issues, and addressing concerns in a timely and professional manner through various communication channels, including phone and/or email.

• Documentation and record-keeping: Maintaining accurate and organized records of member interactions, inquiries, orders, and other relevant information in the organization’s database.

• Collaborating with internal teams: Collaborating with various internal teams to ensure effective communication, smooth transitions, and a seamless member experience.

• Continuous improvement: Actively seeking opportunities for process improvement, suggesting enhancements to processes, and providing feedback to member experience and overall effectiveness.

Qualifications

• Demonstrated history of effective phone communication skills.
• High School Diploma or successful completion of a high school equivalency exam.
• Minimum of 1 year experience in client services, or a related field involving service-based programs preferred.
• Must possess excellent verbal and written communication skills to effectively interact with CHM members and team members across various channels.
• Proficient PC operation skills, including working with information systems and applications.
• Previous experience using Microsoft Office programs.
• Competency in operating routine office equipment (e.g., faxes, copy machines, printers, multi-line telephones, etc.).
• Experience handling service dates or schedules associated with procedures, client services, or case workflows preferred.
• Experience with Medical Bills preferred.
• Basic understanding of billing processes, including invoice generation, approval workflows and payment tracking.
• Strong analytical and problem-solving skills.

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Creative Supervisor is responsible for managing and inspiring a team of designers, writers, and multimedia creatives to deliver cohesive, brand-aligned visuals and messaging across all marketing platforms.

This role plays a critical part in shaping the overall look and feel of marketing campaigns, ensuring a consistent and impactful experience for audiences across digital, print, social media, and other channels. Working closely with senior leadership, the Creative Supervisor develops and executes creative strategies that support marketing goals, drive brand engagement, and foster a unified brand identity.

Key Responsibilities

Campaign Direction and Execution

• Lead, mentor, and guide a team of creatives, providing clear direction on campaign objectives, creative vision, and quality standards.
• Define and communicate project goals, timelines, and deliverables, ensuring the team produces high-quality work that aligns with the brand’s objectives.

Creative Strategy Development

• Collaborate with leadership to create and refine creative strategies that support business goals and ensure cohesive brand identity across all platforms.
• Identify opportunities for innovation in campaign messaging and visual elements, adjusting strategies as necessary to reflect changing market dynamics and audience preferences.

Cross-Functional Collaboration

• Partner with marketing strategy, video, digital promotion, and sales teams to align creative outputs with overarching company goals and ensure consistent brand representation across all campaigns.
• Present and articulate creative concepts and campaign strategies to stakeholders, incorporating feedback to enhance creative direction.

Project and Team Management

• Oversee day-to-day project flow, resource allocation, and workload management to maintain efficiency and meet project deadlines.
• Foster a collaborative and positive team environment, encouraging creativity, skill development, and open communication within the team.

Qualifications

• Bachelor’s degree in Graphic Design, Marketing, Advertising, Fine Arts, or a related field.
• 5+ years of experience in a creative role within an agency or corporate environment, with at least 2 years in a supervisory or management position.
• Demonstrated experience creating multi-channel campaigns that maintain brand integrity and visual consistency.
• Strong portfolio showcasing previous work in creative direction, including examples of integrated campaigns across digital, print, and social media.

Preferred Skills

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design software.
• Strong understanding of current design, digital marketing, and advertising trends.
• Excellent communication and presentation skills, with the ability to convey complex ideas to both creatives and non-creatives.
• Strong project management and organizational skills, with a proven ability to manage multiple projects simultaneously.
• Ability to inspire and motivate creative teams while maintaining a constructive and collaborative team environment.

Workplace Type: Onsite
Employment Type: FT (Adaptable Daytime Schedule)
Job Location: Barberton, OH (Portage & Hazelwood Buildings)

Position Summary

The Facilities Custodian is responsible for maintaining a clean, sanitary, and orderly environment within the facility. This role involves performing a variety of cleaning tasks to ensure that all areas, including hallways, offices, meeting rooms, and restrooms, are kept in excellent condition. The ideal candidate will have a strong attention to detail and the ability to work independently to achieve high standards of cleanliness.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Duties and Responsibilities

• Vacuuming carpeted hallways to remove dust, dirt, and debris.
• Damp mopping hard surface hallways to ensure they are clean and free from spills or stains.
• Emptying trash bins in offices, kitchens, and break rooms, and ensuring proper disposal of waste.
• Straightening up meeting rooms as needed, including arranging furniture and cleaning surfaces.
• Cleaning and sanitizing restrooms, including toilets, sinks, mirrors, and floors.
• Performing light dusting of surfaces, including desks, shelves, and other furniture.
• Cleaning glass surfaces, such as windows, mirrors, and glass doors, to remove smudges and fingerprints.
• Reporting any maintenance or repair needs to the supervisor.
• Ensuring that cleaning supplies are stocked and properly stored.
• Following all safety protocols and guidelines to maintain a safe working environment.

Skills and Qualifications

• Ability to notice and address small details to maintain a high level of cleanliness throughout the facility.
• Ability to prioritize tasks and manage time effectively to ensure all cleaning duties are completed within the allotted time.
• A strong work ethic and reliability, with the ability to consistently perform duties to a high standard without constant supervision.
• Basic ability to communicate effectively with colleagues and supervisors regarding cleaning tasks and any issues that arise.
• Familiarity with various cleaning methods and equipment, including vacuum cleaners, mops, and cleaning chemicals, is an advantage.
• Ability to identify and resolve minor cleaning-related issues independently or escalate them to a supervisor as necessary.
• Understanding of and adherence to safety guidelines, especially when handling cleaning chemicals and equipment.

Educational Requirements:

• High school diploma or equivalent is preferred.
• Previous experience in a cleaning or janitorial role is an advantage but not required.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Must be able to stand, walk, bend, and reach for extended periods.
• Ability to use cleaning equipment, such as vacuum cleaners and mops.
• Must be able to perform repetitive tasks, including sweeping, mopping, and wiping down surfaces.
• Ability to work in various environmental conditions, including exposure to cleaning chemicals.

This job description outlines the essential duties and requirements for the position but is not exhaustive. The Facilities Custodian may be required to perform additional tasks as needed to ensure the cleanliness and safety of the facility.

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH (Portage & Hazelwood Building)

Position Summary

This role plays an important part of our ministry’s culture by helping take care of the nutritional needs for the CHM staff during the workday. This individual’s main responsibilities would be purchasing kitchen goods, preparing the salad bar and keeping a sanitary kitchen and dining area. Other duties include cleaning dishes, providing refreshments for meetings and training sessions, organizing supplies and helping keep track of inventory stock.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Duties and Responsibilities

• Greets and serves staff promptly and courteously for lunch.
• Handles all hot and cold foods appropriately during preparation and service, ensures proper sanitation practices occur continually.
• Helps maintain appropriate portion control for inventory and budget.
• Maintains post during designated lunch times.
• Cleans equipment as assigned thoroughly and in a timely manner.
• Accurately inventories supply daily and requisitions items needed.
• Ensures all food and supplies are stored under proper conditions, covered, labeled, and dated.
• Stocks snack area and salad bar
• Relays relevant comments from staff members directly to the supervisor when warranted.
• Maintains standard operating procedures in accordance with company policy, guidelines and outside state laws surrounding food safety.
• Performs related responsibilities as required.

Requirements, Desired Skills & Experience

• This role is active so being on your feet the majority of the day is an essential requirement.
• Basic core competencies with computers
• Clean driving record
• Able to lift 20 pounds.
• Ability to establish and maintain friendly work relationships and interactions with CHM staff.

Education

• High school diploma or equivalent.

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH (Portage & Hazelwood Building)

Position Summary

Christian Healthcare Ministries (CHM) is seeking a servant-hearted and experienced Food Service Manager to lead the operations of our internal food service program. This individual will oversee the preparation, quality, and service of meals for CHM staff events, meetings, and ministry gatherings. The ideal candidate will be a strategic planner and hands-on leader who upholds high standards of hospitality, food safety, and Christian values in every aspect of the food service ministry.

This role is critical to promoting a welcoming, team-oriented environment that supports CHM’s mission of glorifying God and serving His people.

Key Responsibilities

Leadership & Operations

• Manage the daily operations of CHM’s food service department, including meal planning, food preparation, scheduling, service, and cleanup.
• Lead, train, and supervise food service staff and volunteers to maintain high standards of hospitality and efficiency.
• Coordinate food service needs for internal events, staff lunches, board meetings, and ministry gatherings.

Menu Planning & Procurement

• Develop nutritious, appealing, and cost-effective menus that support dietary needs and organizational standards.
• Order and manage food and supply inventory while ensuring cost control and proper storage practices.
• Establish vendor relationships and ensure timely, budget-conscious procurement of food products and materials.

Health, Safety, & Compliance

• Maintain full compliance with local, state, and federal food safety and sanitation regulations.
• Ensure all kitchen equipment is operated safely and maintained properly.
• Conduct regular safety audits and train staff on hygiene, cleanliness, and hazard prevention procedures.

Administrative Duties

• Track and report food service budgets, inventory levels, and staff schedules.
• Collaborate with Facilities and HR to align staffing and resources with organizational needs.
• Assist with volunteer coordination and support related to food service functions.

Qualifications

• High school diploma or equivalent required; culinary or hospitality certification preferred.
• 3+ years of proven experience managing food service operations; nonprofit or ministry experience a plus.
• Current ServSafe Manager certification (or ability to obtain upon hire).
• Strong leadership and team-building skills.
• Excellent organizational and time management abilities.
• Proficiency in Microsoft Office (Outlook, Word, Excel) and basic budgeting/reporting.
• Ability to lift up to 50 pounds and stand for extended periods.
• A heart for service and alignment with CHM’s Statement of Beliefs and organizational mission.

Do you have a heart for service in a ministry that glorifies God? We’re always looking for followers of Christ that are passionate about our mission at CHM. If you don’t see a current job posting that aligns with your talents, please submit your application below.

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Listener Engagement Specialist is a person of integrity who loves the Lord, people, and Heartfelt Radio.  He/She is a motivated go-getter passionate about the station and works diligently to connect with donors and the right people at area churches, para-church ministries, and businesses to engage their prayerful and financial support.  This tenacious ambassador for Heartfelt Radio is not a novice, but a proven fundraiser who will be rewarded financially as goals are achieved. 

Essential Job Functions

• Reports to the General Manager.
• Identifies potential donors, sponsors, and grants to aggressively grow revenue for WKJA.
• Creates marketing and promotional activities at area events and oversees use of the WKJA Event Trailer.
• Organize campaigns to acquire listeners and donors, leading to increased donations.
• Develop sponsorship opportunities with area churches/ministries, businesses, and listeners.
• Nurtures relationships with sponsors, donors, and ministries for the sustainability and growth of Heartfelt Radio.
• Maintains an accurate database of listener and donor contacts, as well as progress with sponsors and churches/ministries.

Responsibilities

• Develops fundraising strategies aligned with a biblical philosophy.
• Cultivates relationships with new listeners, encouraging them to become donors.
• Converts occasional donors into recurring donors to increase revenue.
• Engages high-end donors for large, memorial, and legacy gifts.
• Maintains regular communication with all listeners and donors.
• Implements fundraising strategies, including:
  • Annual Harvest Time Fundraiser
  • On-air and off-air promotions (within FCC and station guidelines)
  • Direct mail, email, newsletters, and digital promotions
  • Day sponsorships, print materials, and social media
  • Heartfelt Radio website and community events

Sponsor Relations

• Develop sponsorship packages in alignment with Management’s goals and FCC regulations.
• Increase station funding through sponsorship opportunities.
• Nurture ongoing relationships with sponsors for mutual benefit.

Church & Parachurch Relations

• Build and maintain relationships with area pastors and ministry leaders.
• Strengthen partnerships between ministries and Heartfelt Radio to reach NE Ohio for Christ.
• Work toward incorporation of Heartfelt Radio in church missions’ budgets.

General Responsibilities

• Fulfill goals set by the General Manager.
• Assist the General Manager with other assigned duties.

 Education, Experience & Skills Required

• Minimum five years in major/planned giving, with a strong drive to increase WKJA revenue.
• Understands donor interests and fosters strong connections with the media ministry.
• Actively listens and enthusiastically promotes the station’s mission and programming.
• Works effectively with diverse groups and across denominational lines.
• Creative, goal-oriented, and skilled in motivating others.
• Manages multiple projects under deadlines while staying calm under pressure.
• Handles confidential information with professionalism.
• Strong grammar, writing, public speaking, and presentation skills.
• Proficient in Microsoft 365 (Teams, Excel, PowerPoint), financial software, social media, and blogging.
• Collaborates well, makes sound decisions, and adapts to change.
• Ready to assist, seek guidance, and learn new processes.
• Maintains a clean driving record.

Other Functions

• Faith-Driven – Prays for God’s guidance and leads others to Christ.
• Accountable – Provides regular updates on projects and opportunities to the GM.
• Ethical & Professional – Upholds Christian values, CHM guidelines, and legal business standards.
• Compliance-Oriented – Adheres to CHM policies and employee handbook regulations.
• Flexible Schedule – Willing to work extended hours and attend weekend events as needed.

Working Conditions

• Travel up to 50% locally.
• Will occasionally lift and/or move up to 50 pounds.

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

We are seeking a skilled Maintenance & Facilities Technician to join our facilities management team. This role requires a proactive, knowledgeable individual who is capable of managing various maintenance duties with an emphasis on safety and efficiency.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Key Responsibilities

• Participate in the regular maintenance and repairs of HVAC systems, electrical systems, and plumbing to ensure optimal operation and compliance with all safety standards.
• Utilize basic computer skills to maintain digital records of repairs, services, and maintenance schedules. Proficiency in Microsoft Excel is necessary for managing and reporting data effectively.
• Apply management skills to lead small teams during projects, ensuring tasks are completed timely and within budget.
• Conduct routine inspections of the facilities to identify and resolve issues before they escalate, helping maintain a safe environment for all occupants.
• Collaborate with other departments to prioritize maintenance tasks and manage schedules without disrupting the operational flow.
• Some janitorial duties expected.

Qualifications

• Proven experience in general maintenance including plumbing, electrical, and HVAC systems.
• Strong management skills with the ability to oversee maintenance operations and lead teams effectively.
• Working knowledge of facility management best practices.
• Proficient in using basic computer software, particularly Excel, for tracking and reporting purposes.
• Excellent problem-solving skills and attention to detail.

Preferred Skills

• Experience in using maintenance management software.
• Strong communication and interpersonal skills to interact with team members and other departments effectively.
• Ability to adapt to changing situations and handle multiple priorities with a proactive approach.

Education and Experience:

• High school diploma or equivalent.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Workplace Type: On-Site/Hybrid
Employment Type: FT
Job Location: Barberton, OH

Position Summary

We are seeking a skilled and strategic Marketing Systems Administrator to lead our HubSpot initiatives and oversee the platform’s overall alignment with business objectives.

As the Marketing Systems Administrator, you will be responsible for managing and optimizing HubSpot, leading integrations, and collaborating cross-functionally to drive impactful business outcomes. This role requires a balance of technical acumen, strategic thinking, and a strong understanding of marketing automation to support our growth and success.

Key Responsibilities

• HubSpot Strategy Oversight and Other Essential Marketing Systems: 
  Develop, implement, and continuously refine our HubSpot strategy to align with overall business goals and departmental objectives. Stay updated on HubSpot’s evolving features to leverage new functionalities and drive innovation. 
• Integration and Workflow Management: 
  Manage integrations within the HubSpot ecosystem to ensure seamless workflows between HubSpot and other tools. Lead the design, implementation, and optimization of automated workflows that enhance efficiency and deliver business value. 
• Permissions Administration and User Management: 
  Serve as the main administrator for HubSpot, overseeing user permissions, onboarding new users, and ensuring data integrity across the platform. Provide training and support to internal teams on best practices and new features. 
• Cross-Departmental Collaboration: 
  Partner with various departments—such as Marketing, Sales, and Customer Success—to understand and support their needs, aligning HubSpot’s capabilities with their requirements. Act as a liaison to translate technical features into actionable solutions that meet business needs. 
• Performance Monitoring and Reporting: 
  Design and maintain dashboards, reports, and metrics within HubSpot to provide insight into key performance indicators. Regularly analyze data to identify trends, opportunities, and areas for improvement in alignment with business goals. 
• Training and Documentation: 
  Create and maintain comprehensive documentation of workflows, processes, and integrations. Deliver training sessions and act as a certified HubSpot trainer to ensure team members are proficient and up to date on HubSpot functionalities. 

Qualifications

• Bachelor’s degree in Marketing, Business Administration, or a related field, or equivalent work experience. 
• 3+ years of experience in a similar role, specifically in HubSpot administration or marketing automation.

• Proven track record of successfully managing HubSpot implementations, integrations, and strategies. 
• Strong understanding of CRM systems, marketing automation, and digital marketing best practices. 
• HubSpot Certifications preferred: 
• HubSpot Marketing Software 
• HubSpot CRM 
• Certified HubSpot Trainer 
• Inbound Certification 

Preferred Skills

• Ability to manage multiple priorities and meet deadlines. 
• Strong analytical skills with experience in data analysis, reporting, and creating dashboards. 
• Proficiency in creating automated workflows and process optimization within HubSpot. 
• Collaborative mindset with excellent communication and presentation skills. 
• Experience in a creative or strategy-oriented role, with a strong aptitude for developing and implementing innovative solutions. 

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The primary role of the Medical Bill Examiner is to perform quality audits of each medical bill submitted to Christian Healthcare Ministries (CHM). The ideal candidate will provide a high level of accuracy and attention to detail as they ensure compliance with CHM guidelines as well as maintain quality assurance.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Essential Job Functions

• Participate in the implementation of policies and procedures in accordance with CHM guidelines and provide recommendations to the management team as needed.
• Confirm member eligibility of coverage and verify membership monthly monetary contributions are current with required documentation.
• Obtain and promote clinical documentation through extensive interaction with other departments to ensure that the documentation of the level of services rendered to the member and the member’s clinical complexity is complete and accurate. 
• Audit itemized bills for accuracy (i.e., patient name, benefit code, place of service, bill incurred date, and total charges)
• Process any medical discounts that apply to the bill accordingly.
• Identify duplication of bills and ineligible amounts.
• De-escalate and escalate bills to appropriate department accordingly for further review on verification and correction.
• Identify and implement strategies to improve quality of service and productivity.
• Ensure high quality of service is delivered upholding an error rate of 1% or less.

Experience Requirements

• Medical background preferred.
• Capacity to maintain confidentiality.
• Ability to recognize, research and maintain accuracy.
• Excellent communication skills both written and verbal.
• Able to operate a PC, including working with information systems/applications.
• Previous experience with Microsoft Office programs (I.e., Outlook, Word, Excel & Access)
• Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.)
• Perform other job duties as assigned by management.

Education

• Required: HS Diploma or passage of a high school equivalency exam

Physical Requirements

• Prolonged periods of sitting at a desk.

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Member Advocate Specialist works to support members of Christian Healthcare Ministries within the health care industry. They act as a liaison between members and their healthcare provider.  Their main responsibilities involve ongoing communication with medical providers to negotiate potential discounts on all their medical expenses. In addition, they serve as a guidance for members and their families to access financial resources that may be suited for their medical needs. The best candidates will also be highly empathetic, and passionate about the well-being of members of the ministry.

What We Offer

• Compensation is based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Essential Job Functions

• Attend member inquiries via phone and email with time sensitivity in mind.
• Evaluate medical bills and communicate with medical providers to negotiate the highest possible discount for CHM members.
• Examine medical bill information to ensure accuracy and completeness.
• Verify account balances and research financial assistance programs.
• Review expedites, overpayments, and estimates.
• Review member concerns and provide escalation to management when necessary.
• Follow up on providers’ proposals and maintain members well-informed throughout the process.
• Upholds the mission, vision, values, and customer service standards of CHM.
• Ability to offer emotional support and empathy.
• Thrive in a team environment and work well with others.
• Always maintain a professional demeanor

Experience Requirements

• Able to operate a PC, including working with information systems/applications (Gift Manager)
• Previous experience with Microsoft Office programs and Adobe software
• Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.).
• Knowledge of the healthcare field is preferred.
• Experience in medical billing is a plus.
• Strong verbal and written communication skills along with active listening to provide exceptional customer service.
• Strong analytical, organizational, and problem-solving skills
• Compensation commensurate with experience
• Perform other job duties as assigned by management.

Education

• Required: HS Diploma or passage of a high school equivalency exam

Physical Requirements

• Prolonged periods of sitting at a desk.

Workplace Type: Hybrid
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Member Communications Specialist supports the functions of the Member Communications department by researching, writing, proofreading, and editing content for member communications that is delivered through a variety of channels.

Key Responsibilities

• Prepares content within brand and editorial standards for review by the Member Communications Senior Editor and relevant departments.
• Assists in determining the voice, tone and topics for member communications through data and collaboration with other relevant teams.
• Tailors content to member audience segments when appropriate.
• Brainstorms with team members and other departments to generate fresh ideas that contribute to member education, member engagement and member retention.
• Participates in recommending improvements to member communications tactics.
• Provides weekly project updates to Member Communications Senior Editor and Director of Member Communications.
• Engage with other departments to stay current on member communication needs.
• Develops content that aligns with leadership requests for member communications.
• Assists with auditing and updating recurring communications.
• Proactively monitors member comments, posts and reviews and develops responses when necessary.
• Assists in sourcing member testimonial content.
• Manages and responds to shared email inboxes.
• May serve as a Member Communications delegate for ministry-wide and cross-functional projects.
• May specialize in communication applications to deliver messaging, such as VoterVoice, BrightEdge, Survey Monkey or Quadient Inspire.
• Use artificial intelligence tools to help inform the clearest and most concise content.

Education & Experience

• Bachelor’s degree in English, writing or other relevant discipline or equivalent experience.
• 2+ years of writing or communications experience.
• Experience in healthcare, nonprofit, or faith-based organizations is preferred.
• Experience with Associated Press (AP) Style.

Skills & Competencies

• Strong writing and editing skills with a focus on clear and engaging content.
• Strong interpersonal communication skills.
• Ability to handle multiple assignments and deadlines.
• Ability to receive and incorporate content feedback.
• Ability to balance established guidelines and processes with creativity and responsiveness to leadership requests.
• Understanding graphic design, print and digital production processes.
• Adept at learning and using technology.

Personal Attributes

• A committed Christian who shares CHM’s values and mission.
• Adaptable, results-oriented, and service-minded.
• Self-motivated and a team player.
• Seek guidance when necessary.

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

As a Member Contribution Specialist, you’ll be responsible for applying and auditing members monthly contributions (payments) and donations to the ministry. You will be the point of contact for members and other various CHM departments for billing and payment related questions and inquires.

Essential Functions and Skills

• Daily use of various software platforms to post and monitor member’s monthly payments, donations, overshare payments and/or Personal Responsibility payments.
• Have a thorough understanding of billing and payment processes for the ministry.
• Processing credit cards, ACH and check payments.
• Ability to use or learn Excel at a basic level.
• Able to troubleshoot issues that arise.
• Assist CHM departments via e-mail, phone and/or Teams communications.
• Multitask and maintain a strong attention to detail.
• Effectively communicate with the members, team members, CHM leadership and various departments.
• Respond to member inquiries, issues, and concerns in a timely and professional manner via phone and/or email interaction.
• Respond to all correspondences and requests in a timely manner.
• Identify and escalate issues to Supervisor.
• Make recommendations on areas of improvement to the Supervisor.
• Ensure daily productivity is met.
• Participate in Member Contribution projects and initiatives.

Qualifications

• Be proficient or able to learn 10-key quickly.
• High school diploma or successful completion of high school equivalency.
• Excellent verbal and written communication skills.
• Proficient PC operating routine office equipment.
• Ability to learn and understand billing and payment systems and functions.
• Strong analytical and problem-solving skills.

Workplace Type: Remote (Local Candidates Only)
Employment Type: FT
Job Location: Circleville, OH or Barberton, OH

Position Summary

The Member Enrollment Representative (MER) is a vital member of the Member Enrollment Team (MET) responsible for increasing membership through various communication channels. The MER role involves lead generation, providing exceptional member experience, and upholding high standards.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Professional Development
• Paid Training

Essential Job Functions

• Generate leads across all 50 states to maintain a continuous pipeline.
• Meeting sales-targets, goals, and expectations
• Establish referrals, relationship building and contacts with potential prospects.
• Respond to prospective member calls and inquiries.
• Ensure delivery of high-quality service.
• Conduct webinars for prospective CHM enrollment.
• Address member questions, concerns, and provide recommendations.
• Assist in retaining memberships when suitable.
• Perform assigned tasks promptly.
• Respond to emails, calls, and voicemails promptly.
• Explain guidelines clearly to members.
• Offer suggestions for improvement to the Director of Member Enrollment and Team Lead.
• Maintain professionalism and positive attitude.
• Demonstrate strong member communication skills.
• Uphold CHM’s Core Values and Mission Statement.
• Collaborate with other departments and provide support as needed.
• Gain a deep understanding of MET’s unique structure and challenges.
• Input and manage prospects in HubSpot.
• Establish ongoing relationships with prospects by managing follow-up opportunities.

Other Functions

• Demonstrate Christian values and adhere to ethical and legal business practices.

Education, Experience, and Skills Required

• Prior experience in online/phone sales (preferred).
• College education (preferred).
• Strong verbal communication skills, including phone and email etiquette.
• Proficiency in CHM guidelines and policies.
• Computer proficiency in word processing and spreadsheets.
• Excellent organizational skills for managing multiple projects and deadlines.
• Self-motivated with a strong teamwork ethic.
• Conflict resolution skills and ability to foster teamwork.
• Willingness to provide assistance and seek guidance when necessary.

Working Conditions

• Adherence to organizational rules and regulations as outlined in the employee handbook.
• Occasional travel required for business purposes.
• Effective presentation and communication of CHM.
• Strong reasoning ability to address objections and find solutions for prospective members.
• Flexibility to work hours ranging from 8:00am – 6:00pm

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

In this entry-level role, the Member Support Representative is considered the “front line” of the ministry in assisting members with general inquiries over the phone or email. Candidates who enjoy engaging with people and are servant-minded are best suited for this role. The role also encourages the opportunity to minister to members by praying with them and providing spiritual encouragement to their lives.

What We Offer

• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Essential Job Functions

• Attend member inquiries via phone and email with time sensitivity in mind.
• Verify and/or update member information as needed.
• Attract prospects by answering questions and giving suggestions.
• Make recommendations to obtain membership when appropriate.
• Review member concerns and provide escalation to management when necessary.
• Ensure guidelines are communicated clearly and concisely.
• Ability to offer emotional support and empathy.
• Thrive in a team environment and work well with others.
• Upholds the mission, vision, values, and customer services standards of CHM.
• Always maintain a professional demeanor

Experience Requirements

• Required: HS Diploma or equivalency
• Able to operate a PC, including working with information systems/applications (Gift Manager)
• Previous experience with Microsoft Office programs
• Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.)
• Strong verbal and written communication skills along with active listening to provide exceptional customer service.
• Strong analytical, organizational, and problem-solving skills.
• Able to organize workloads and multi-task.
• Perform other job duties as assigned by management.

Schedule

• 9am-5pm, Monday thru Friday

Workplace Type: Onsite/Remote
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Network Systems Administrator is responsible for the management, maintenance, and optimization of the organization’s IT infrastructure, including networks, servers, and related systems. This role ensures reliable connectivity, security, and performance while supporting operational goals and ongoing IT projects.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Responsibilities

• Network Management: Administer, configure, and maintain network systems, including routers, switches, firewalls, VPNs, and wireless infrastructure to ensure secure and optimal performance.
• Systems Administration: Manage servers (Windows/Linux), storage solutions, and cloud-based platforms, ensuring uptime, availability, and system health.
• Monitoring & Troubleshooting: Proactively monitor network and system performance, identify issues, and resolve outages or performance bottlenecks.
• Security Compliance: Implement and maintain network security policies, perform vulnerability assessments, and manage updates/patches to ensure compliance with organizational and industry standards.
• Backup & Recovery: Design, execute, and maintain data backup, recovery, and disaster recovery strategies.
• Project Implementation: Assist in planning and executing IT infrastructure upgrades, expansions, and migrations (e.g., wireless deployments, hardware refreshes, virtualization projects).
• Documentation & Reporting: Maintain detailed system documentation, network diagrams, and standard operating procedures (SOPs). Provide regular reports on system and network performance.
• User Support: Provide technical support to end-users, troubleshoot network/system issues, and ensure smooth IT operations across departments.

Knowledge & Experience Required

• 3–5 years of experience in network/system administration, including hands-on experience with network devices, virtualization, cloud platforms, and security tools.

Skills

• Proficiency in managing Cisco, Sophos, Dell, PaloAlto, Arista, Juniper or similar network hardware.
• Experience with virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS).
• Strong understanding of network protocols, firewalls, and security best practices.
• Excellent problem-solving, communication, and project management skills.

Preferred Skills

• Familiarity with monitoring tools (e.g., PRTG, Auvik, Solarwinds).
• Experience with scripting (PowerShell, Python) for automation.
• Knowledge of IT governance frameworks (ITIL) and disaster recovery planning.

Education & Certifications Desired

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Certifications: Relevant certifications such as CCNA, Network+, MCSE, or Azure Administrator preferred.

Personal Attributes Desired

• Self-Development
• Collaborates
• Cultivate Innovation
• Detail Orientation
• Instills Trust
• Decision Quality
• Information Management Skills
• Values Diversity
• Nimble Learning
• Job-Specific Knowledge
• Customer Focus
• Optimize Work Processes
• Ensures Accountability

Work Conditions

• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components.
• Physically able to participate in training sessions, presentations, and meetings.
• Some travel may be required.
• On-Site/Remote from home mixture would be considered, ministry-based office location Barberton Ohio

Workplace Type: Onsite
Employment Type: PT
Job Location: Barberton, OH

Position Summary

Heartfelt Radio is committed to making Jesus Christ known through broadcast and multimedia outreach to Northeast Ohio and beyond. Our purpose is to inform the public while edifying, encouraging, and equipping believers through biblical teaching and uplifting music that glorifies God.

The Office Coordinator plays a vital role in supporting Heartfelt Radio’s daily operations. Reporting directly to the General Manager, this position oversees the reception area, manages office supply inventory, and assists both the General Manager and Business Manager with administrative tasks. Responsibilities include processing mail and bulk mailings, making bank deposits, preparing reports, and providing support for station contests, outreach initiatives, and events. The Office Coordinator interacts with the public daily—both in person and through telephone and electronic communication—serving as the welcoming face and voice of Heartfelt Radio.

Essential Functions

• Serve as the first point of contact for visitors and telephone callers to WKJA, greeting each person pleasantly and professionally to create a welcoming environment.
• Maintain a professional, helpful, and friendly demeanor and appearance when interacting with the public, donors, listeners, Christian Healthcare Ministries (CHM) members, and all employees.
• Provide administrative support for station events and assist in the planning and execution of fundraising activities.
• Uphold the highest level of confidentiality regarding all information and interactions, both within and outside of WKJA.
• Support the station’s outreach efforts by assisting at community events and operating the WKJA event trailer as needed.
• Perform other duties and special projects assigned by the General Manager to support the mission and daily operations of Heartfelt Radio.

Proficiencies

• Proficient in the use of standard office equipment, including telephone systems, copiers, scanners, and label makers.
• Skilled in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Ability to quickly learn and effectively utilize WKJA’s financial software systems.
• Strong multitasking skills with the ability to prioritize and manage multiple responsibilities in a fast-paced environment.

Other Functions

• Committed to prayer in dependence upon God for His direction.
• Competent in presenting the Gospel and leading people to Christ.
• Conducts oneself as a growing Christian, maintaining the highest possible standards of ethical and legal business practices, as outlined in the CHM Guidelines.
• Conform to the rules and regulations of the ministry.
• Expected to occasionally work extended hours and at weekend events.
• Must have valid driver’s license
• Ability to lift 40 pounds

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

Christian Healthcare Ministries (CHM) is seeking a skilled and reliable Paralegal/Legal Assistant to support our in-house counsel in managing the legal and administrative needs of a nationwide non-profit organization. This role is essential in ensuring continuity of legal operations, particularly given CHM’s presence in all 50 states and engagement in federal-level activities.

The Paralegal/Legal Assistant will handle administrative legal matters, manage documents, facilitate communication, and provide organizational support to streamline processes and maintain efficiency. This position plays a key role in coordinating efforts with outside counsel, internal legal operations, and adding strategic value across CHM’s mission-driven initiatives.

Key Responsibilities

• Conduct legal research, gather relevant information for legal and compliance matters.
• Draft, review, and edit documents, including contracts, policies, and correspondence.
• Maintain and organize documents, mail, and spreadsheets, ensuring all documents are accurately filed and easily accessible, systematized by category.
• Assist attorneys in preparing for meetings, conferences, and external matters.
• Coordinate and manage communication with internal staff, and external parties.
• Monitor compliance with applicable laws and regulations; track updates to the same.
• Provide administrative support with scheduling, filing, invoice review, data entry, etc.

Qualifications

• Minimum of Associate’s degree in Paralegal Studies with required education/training in Ohio; additional Paralegal Bar Certification or relevant Bachelor’s degree preferred.
• Minimum of three (3) years of experience as a Paralegal; five (5) or more years of experience preferred (may include some work experience as a legal assistant).
• Prior healthcare, insurance, or litigation experience is a plus
• Strong understanding of legal terminology, procedures, and documentation.
• Excellent research, writing, organizational, communication skills. (Detail oriented)
• Proficiency in Microsoft Office Suite, DocuSign, Excel, and legal research / databases.
• Ability to manage multiple tasks and prioritize effectively, including with scheduling.
• Commitment to the mission and values of CHM. 

Workplace Type: Onsite
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The SEO/SEM & Email Marketing Specialist will drive Christian Healthcare Ministries’ digital presence and engagement through strategic search engine optimization, paid media campaigns, and multi-channel communication initiatives. This role combines technical expertise in SEO/SEM with creative, results-driven email, SMS, and chat marketing strategies to support conversion, lead generation, and retention.

Key Responsibilities

Search Engine Optimization (SEO)

• Develop and execute SEO strategies to enhance organic visibility and traffic.
• Optimize website content, metadata, and structure based on best practices.
• Conduct keyword research, backlink analysis, and on-page optimization.
• Use tools such as Google Analytics, Search Console, SEMrush, Ahrefs, or Moz.
• Identify and resolve technical SEO issues on the WordPress website.
• Partner with content teams to ensure SEO-friendly and high-performing content.

Search Engine Marketing (SEM)

• Create and manage paid advertising campaigns on Google Ads and Microsoft Ads.
• Conduct keyword planning, bid strategy, A/B testing, and conversion tracking.
• Optimize campaigns for performance and ROI; manage PPC budgets.
• Develop compelling ad copy and optimized landing pages for lead generation.
• Report on key metrics and make strategic recommendations for improvement.

Email, SMS, and Chat Marketing

• Build email automations and manage SMS & chat campaigns across the user lifecycle.
• Manage end-to-end campaign execution: planning, segmentation, setup, testing, deployment, and reporting.
• Use marketing automation tools (HubSpot) for campaign delivery.
• Personalize communications using data-driven segmentation.
• Ensure brand consistency, responsiveness, and compliance with industry best practices.
• Provide campaign performance analysis with actionable insights.

Website & Technical Management

• Perform minor updates on the WordPress website (blogs, landing pages, etc.).
• Work with developers for advanced site enhancements as needed.

Qualifications

Experience

• 2-5 years of combined experience in SEO, SEM, email marketing, and digital communications, preferably in B2C, B2B2C, or nonprofit sectors.
• Proven success in managing paid ad campaigns and email/SMS marketing programs.

Technical Skills

• Proficient in tools like Google Ads, Microsoft Ads, Google Analytics, Google Search Console, Brightedge, HubSpot (or similar CRM/automation platforms).
• Familiarity with HTML, CSS, and JavaScript is a plus.

Marketing & Analytical Skills

• Strong grasp of keyword research, CRO, and A/B testing.

Interpersonal & Organizational Skills

• Self-motivated and collaborative team player.
• Strong organization, time management, and communication abilities.
• Ability to thrive in a fast-paced, mission-driven environment.

Faith-Based Alignment

• Must align with CHM’s Christian values and demonstrate ethical business conduct in line with New Testament principles.

Workplace Type: Onsite (Hybrid Potential)
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Service Desk II role is primarily focused on helping end users with computer issues.  The role is also responsible for deploying and managing computers, printers, phones, and other accessories.  The Service Desk II role works closely with the rest of the IT team to resolve issues that end users have, improve documentation for the department and ultimately to help end users serve CHM Members as well as possible. The Service Desk II role also includes responsibilities managing some of the systems with less supervision than the Service Desk I role.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.

Duties and Responsibilities

Reporting to the IT Manager, the duties and responsibilities of the Service Desk II role include:

• End user support for onsite and remote computers, mobile devices.
• End user support for phone system and fax system.
• Deploy and manage computers.
• Install and configure workstation applications and accessories.
• Assist with computer moves.
• Assist with management of printers.
• Create and improve department documentation (SOPs and Standards).
• Assist with management of infrastructure systems and hosted systems.
• Escalate issues that need to be fixed by higher levels of the team in a timely manner but try to research and resolve issues first.
• Help with vendor management activities for software and service providers.
• Work with other departments and teams as needed to achieve the goals of the organization.
• Be professional with users, leaders, and vendors.  Treat them with kindness and respect.

Desired Skills & Experience

Minimum Requirements

• High School diploma.
• 2-5+ years of professional work experience in technology or another service-related field.
• Be able to lift and carry typical computer, monitor and printer devices.

Core Competency Requirements

• Solid understanding of the Windows Operating System for workstations and laptops.
• Solid understanding of Microsoft Office.
• Solid understanding of mobile devices and configuration.

Preferred Competency Requirements

• Experience deploying and supporting Mac computers.
• Experience supporting a phone system.
• Experience with Active Directory, File Server Management and Print Server Management.
• Experience managing users and mailboxes in O365.
• Experience with backup and restore solutions.

Pay

• Commensurate with qualifications.

Workplace Type: Onsite/Remote
Employment Type: FT
Job Location: Barberton, OH

Position Summary

We are seeking a skilled SharePoint Developer & Administrator to design, develop, and manage SharePoint-based solutions while ensuring the smooth operation and security of SharePoint environments. This role requires a blend of development expertise and administrative proficiency to enhance collaboration, automate business processes, and maintain system efficiency.

Responsibilities

• Design, develop, and customize SharePoint solutions using SharePoint Framework (SPFx), Power Automate, and PowerApps.
• Develop and integrate applications using C#, .NET, JavaScript, React, and SharePoint REST API.
• Configure, manage, and maintain SharePoint environments, including installation, security settings, permissions, and integrations.
• Utilize PowerShell scripting for automation, troubleshooting, and system maintenance.
• Administer SharePoint Central Administration and Microsoft 365 services.
• Ensure optimal performance and security of SharePoint environments, including SQL Server database management.
• Collaborate with stakeholders to gather requirements and provide technical solutions that enhance business processes.
• Oversee SharePoint hubs, site collections, subsites, libraries and workflows.

Knowledge & Experience Required

• Microsoft Certified: SharePoint Administrator Associate or similar certification.
• Minimum 3-5 years’ experience in SharePoint development or administration are preferred.
• Proficiency in SharePoint development tools such as SPFx, PowerApps, and Power Automate.
• Strong experience with C#, .NET, JavaScript, React, and PowerShell scripting.
• Hands-on experience with SharePoint Central Administration, Microsoft 365 administration, and SQL Server.
• Knowledge of SharePoint security, permissions, and integration best practices.
• Ability to troubleshoot and resolve SharePoint-related issues efficiently.
• Excellent problem-solving skills and the ability to work independently or in a team environment.
• Experience in IT service management (ITSM) for problem resolution preferred.

Personal Attributes Desired

• Self-Development
• Collaborates
• Cultivates Innovation
• Detail Orientation
• Instills Trust
• Decision Quality
• Information Management Skills
• Values Diversity
• Nimble Learning
• Job-Specific Knowledge
• Customer Focus
• Optimizes Work Processes
• Ensures Accountability

Work Conditions

• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components.
• Physically able to participate in training sessions, presentations, and meetings.
• Some travel may be required.
• On-Site/Remote from home mixture would be considered, ministry-based office location Barberton Ohio

Workplace Type: Remote
Employment Type: FT
Job Location: Barberton, OH

Position Summary

The Software Developer is part of a development team whose purpose is to update, enhance, and extend the current ERP system. The Software Developer is involved in all areas of development from design to development to testing.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Responsibilities

Reporting to the Software Development Manager, the responsibilities of the Software Developer include:

• Working on a team to develop, test, and maintain web- and desktop-based business applications built on Microsoft technologies.
• Assisting in the collection and documentation of user’s requirements.
• Developing, refining, and tuning integrations between applications.
• Analyzing and resolving technical and application problems.
• Providing second-level support to end users.

Skills & Experience

Minimum Requirements

• College or university degree in Computer Science or a related discipline.
• 1-3+ years of related professional work experience designing, programming, and supporting software applications.

Desirable

• Application development experience with .NET Core, C#, JavaScript, React, CSS, HTML, Dapper
• Proficiency with APIs, WebAPI, REST-based web services (SOA), SQL Server, or similar.

Core Competency Requirements

• Solid understanding of object-oriented programming concepts.
• Solid understanding of relational database design and querying concepts.

Pay

• Commensurate with qualifications.

Work Location

• Hybrid local candidates preferred, Remote possible for out of Northeast Ohio area candidates.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.