CHM's new website: new look, new features

Editor’s note: This information was published in the February 2019 issue of Heartfelt Magazine, CHM’s monthly magazine that provides CHM membership-related tips and tricks, medical advice from doctors, testimonies from CHM members, and more. Please refer to the CHM Guidelines and applicable web pages for the most up-to-date information regarding CHM membership, sharing eligibility, and ministry news.

CHM recently redesigned its website,, to improve visitor experience and incorporate some new features.

“Our website is the public face of Christian Healthcare Ministries and a primary communication tool,” said Rev. Dr. Howard Russell, CHM president and CEO.

“Prospective members who know nothing about health cost sharing look to the website as a principle source of information. Members, too, benefit from a well-designed site to quickly find the specific info and tools they’re looking for.”

Here are areas that have been added or enhanced on the new site:

  • The home page contains quick links to Heartfelt Radio, Heartfelt Magazine, the member application, tax information, a cost calculator and some frequently asked questions about CHM.
  • My medical needs” page under the “How it works” menu: As a type of special interests section, this page contains links for visitors wondering about maternity, catastrophic medical costs (Brother’s Keeper), Medicare, prescriptions, pre-existing conditions and dental and vision.
  • Members can now quickly and easily recommend a provider for CHM’s provider directory by visiting the “Healthcare providers and services” page found in the “How it works” menu.
  • The new “Forms and documents” page under the “Resources > Documentation” menu offers most of the ministry’s downloadable items (Needs Processing Forms, maternity guide, etc.) in a single location.
  • For the first time, CHM has a Heartfelt blog that can be found under the “Resources > Media resources” menu. At the time of website launch, the blog contained over 100 entries grouped into categories such as “CHM for newbies”; “News and programs”; “Health and wellness”; “Save on costs”; and more. Blog posts can easily be shared on social media and are therefore a useful tool for encouraging friends to join the ministry.
  • The “About us” menu contains more information about CHM’s leadership team and also features about 200 member testimonials!
  • Visitors familiar with CHM’s previous website can still find a whole menu (“Resources > Member resources”) devoted to medical care and bills, as well as individual pages about the CHM Guidelines, Affordable Care Act, new members, video resources, frequently asked questions and more.
  • Likewise, the Member Portal ( is still available for making payments, uploading medical bills, etc. The ministry staff is also working on enhancing the Portal, but at this writing a release date for changes has not been determined.
©2022 Christian Healthcare Ministries. All rights reserved.