One day, my daughter, Chloe, said to me, “I can’t do it anymore.” I knew something was wrong. As a softball player, Chloe was dealing with recurring pain.
This began revolving-door visits to doctors: at one point I counted that I’d taken my 15-year-old to 12 different doctors. Nobody could figure out what was wrong. A doctor even told my daughter that her pain wasn’t real—it was all in her head. We felt so defeated.
Countless misdiagnoses and failed treatment plans later, we finally got the proper diagnosis. She had hip dysplasia—where your hip joints don’t grow properly and are too shallow to cover the femurs, thus creating instability and pain. The condition required surgery.
As we looked into potential providers who could do the procedure Chloe needed, we contacted Christian Healthcare Ministries (CHM) for help. That’s when they told us about Advantage Care Solution (ACS).
“ACS is for people like us”
CHM created ACS to help people struggling to navigate the healthcare system—people like us. Advantage Care Solution matched us with quality healthcare providers who specialized in the procedure Chloe needed.
It was challenging to find doctors who would perform this type of surgery, and I remember wondering, how are they ever going to find a provider who could help us?
“CHM and the ACS team were like family, taking care of everything that we needed. Being CHM members has allowed us to make the best decisions for our daughter’s health without having to stress over the expenses and details.”
– HOLLY
But they did. They researched quality doctors and helped guide us in the right direction. They expressed that they weren’t going to let us settle for anyone we weren’t 100% confident in. We felt empowered.
Hip dysplasia surgery can be scary
When we found a physician we were happy with, CHM had no problem putting us on an airplane and getting us there. The pediatric surgeon explained the surgery to her in a way that wasn’t frightening. There was instant comfort and relief, especially after so many unsuccessful experiences.
CHM took care of our expenses: Chloe’s surgery, the flights, hotel, parking, and even a rental car. They were willing to pay a little more in travel expenses to make sure we received care from the provider who was best qualified to do Chloe’s procedure—that’s what really caught my attention.
CHM and the ACS team were like family, taking care of everything that we needed. Being CHM members has allowed us to make the best decisions for our daughter’s health without having to stress over the expenses and details. ACS helped Chloe get the quality care she needed, and we’re so blessed to be a part of the CHM family.
Holly & Troy La Porte
WHITELAND, IND.
Total eligible bills: $206,812.22
Provider discounts: -$60,794.25
Total bills shared: $145,279.97
