Since 1981, Christian Healthcare Ministries (CHM) has enabled believers to share the burden of medical bills. As an alternative to health insurance, one of the ways we distinguish ourselves from mega-corporations is through our people—we’re Christians helping other Christians. CHM staff are here to walk alongside members in difficult times and major life changes. Hear our staff’s heart for serving believers just like you!
Why CHM is not health insurance
CHM is not built on a health insurance business model. We are a non-profit that serves as the early church did in Acts 2 and 4—sharing resources to help one another. Our team intentionally makes the CHM experience radically different from health insurance companies.
Compassion is one way we stand apart. Every step of our process is treated with precision and attention to our members’ needs. As a ministry, we focus not only on supporting believers through sharing health costs but also ministering to them through prayer. That all starts with our staff who faithfully serve CHM members every day.
CHM staff who serve you
Jeri Ball
Jeri is a Member Bill Processing Supervisor at CHM. She oversees a larger team that includes the Records Department, the Bill Processing Team, and Member Care Liaisons.
How do you see your job as a ministry?
“I do not view CHM as a job at all. I truly see this as a ministry that I have been called to. The definition of ministry can be worded like this: “The work of Christians is serving God and others.” That is what I GET to do each and every day. I love serving my team and equipping them to serve our members well. It is a privilege to work at CHM!”
How is prayer vital to your work?
“Prayer is not something I think about—it’s just a part of my life. I have conversations with the Lord all day. Prayer is how I stay connected to the Vine, and where I start with every decision and every emotion. Times when I’m frustrated, grateful, exhausted…every emotion gets processed with Jesus because He is my friend and father. No one else gets me like He does, and no one else can love me like He can!”
How do you care for CHM members?
“I care deeply about our CHM members. I know that it is in the valleys that we need to see Jesus the most, and my work focuses on that. One of the newest additions to my team is our Member Care Liaisons. Their primary goal is to “show Christian love” by helping our members navigate our process. What we do is unique, and our requirements are unlike any other entity they may be used to in the marketplace. We want to make sure that our members know that they are loved, cared for, and most of all, a part of a bigger community.”
Deven Fenn
Deven is a Digital Marketing Copywriter. He helps the Marketing Department by writing copy for brand campaigns, content, and other ways we share the good news of CHM with prospective members.
How do you see your job as a ministry?
“Every part of what I do is a ministry to potential members. My goal, and the goal of our team, is to spread the word about CHM and how we can support fellow Christians. Being a part of this mission and seeing how it’s changed lives is a tremendous privilege.”
How is prayer vital to your work?
“Prayer is what sustains me each day to rely on Christ, enjoy my work, and have a servant’s heart. Without the Holy Spirit’s power in my life, I would not be able to do my job effectively and bless others. Our department prays together every week for one another’s needs and for the growth of the ministry. It’s how we stay unified as a team and an organization.”
How do you care for prospective CHM members?
“Caring means making our messaging as clear as possible, so they know exactly what they’re getting when they join CHM. It means making sure they know how we can be there for them spiritually—whenever they need it.”
Sarah Winkler
Sarah is a Member Support Representative. Her work involves answering members’ questions and assisting them over the phone.
How do you see your job as a ministry?
“Most of what I do may not look like a ministry. I answer calls for members needing things like help making a payment, checking on medical bills, or asking what their out-of-pocket is. Being ministry-minded means I am here to serve, not drive a bottom line.”
How is prayer vital to the work you do?
“Prayer is a part of my daily work in member support. When I am speaking with a member who is going through a hard time, it is such a privilege to be able to pray with them, to remind them they are not alone and that God is near. I feel honored to offer, not just financial support, but spiritual encouragement as well.”
How do you care for CHM members?
“I take time to really listen to members’ questions, needs, and concerns. I get to see the other person as a brother or sister in Christ, with their own joys and pains, and who are deeply important to God.”
CHM is faith in action
Every department and team at CHM is here for our members. Unlike health insurance, we have the unique opportunity to show Christ’s love through listening, prayer, and encouragement. We also provide support for your eligible medical expenses at a much lower cost. CHM offers four affordable health cost-sharing programs for any stage of life. These include CHM Gold, CHM Silver, CHM Bronze, and CHM SeniorShare™. If you need help deciding, our cost comparison tool can determine the program best suited for you. Ready to join? Our speedy enrollment makes signing up take just a few minutes!
CHM is faith in action Every department and team at CHM is here for our members. Unlike health insurance, we have the unique opportunity to show Christ’s love through listening, prayer, and encouragement. We also provide support for your eligible medical expenses at a much lower cost. CHM offers four affordable health cost-sharing programs for any stage of life. These include CHM Gold, CHM Silver, CHM Bronze, and CHM SeniorShare™. If you need help deciding, our cost comparison tool can determine the program best suited for you. Ready to join? Our speedy enrollment makes signing up take just a few minutes!
Join a Christian community that shares, prays, and cares—experience ministry in action with CHM today.
