Meet your CHM staff: Gregg Flaker and Shelbra Woolridge

Editor’s note: This information was published in the October 2018 issue of Heartfelt Magazine, CHM’s monthly magazine that provides CHM membership-related tips and tricks, medical advice from doctors, testimonies from CHM members, and more. Please refer to the CHM Guidelines and applicable web pages for the most up-to-date information regarding CHM membership, sharing eligibility, and ministry news.

Gregg Flaker works in the CHM Member Assistance Department. He answers questions about the ministry and makes changes to members’ accounts. Shelbra Woolridge serves in the Member Advocate Department, providing members with tools and resources to obtain the best possible price on their medical bills.

Gregg Flaker

How would your friends describe you? They’ve described me as a person who loves God, his family and the church. They have also said I’m very dependable and the best person to ask for advice when seeking restaurant specials and fun-filled vacation cruises.

How did you become a Christian? I grew up in a Christian home and attended church every Sunday for the first 20 years of my life. For a while I drifted from my faith, but my wife, Lori, brought me back to the Lord. I now have a passion and maturity I lacked before and I desire to bring others to Jesus, too.

What does true leadership mean to you? Someone who logically and compassionately does what’s best for everyone involved. That kind of person earns my respect and trust.

What’s the weirdest job you’ve ever held? I worked as an armored truck driver for the security company Brink’s Inc. I often heard people joke, “Got any free samples?” Once a couple of guys tried to rob the truck, but God was looking out for me: I happened to be off work that day.

What character trait do you most admire? Compassion. It’s found in people who want others to be taken care of before themselves.

What music is playing in your car right now? I stick to the classics: 80s music!

Shelbra Woolridge

How did you become a Christian? I attended a camp that was sponsored by a local church. It was then that I accepted Jesus as my personal Savior.

What motivates you? My three children inspire me to be the best person I can be.

Name an embarrassing moment. While walking through a movie theater lobby, I tripped and spilled jawbreaker candy all over the floor.

What’s your favorite comfort food? My mother’s salmon croquettes, rice and peas.

What’s the best advice you’ve been given? Pray before you post anything on social media.

What is one “highlight” moment you’ve had at CHM? The CHM staff collectively fasted for one month; the result was a number of record-breaking achievements. However, the most memorable event for me was when our department had three consecutive record-breaking days, resulting in members receiving financial support more quickly.

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