By Dave Tschantz, Vice President & General Counsel
*Editor’s note: This information was published in the May 2021 issue of Heartfelt Magazine, CHM’s monthly magazine that provides CHM membership-related tips and tricks, medical advice from doctors, testimonies from CHM members, and more. Please refer to the CHM Guidelines and applicable web pages for the most up-to-date information regarding CHM membership, sharing eligibility, and ministry news.*
Last month I discussed CHM’s standard No. 5: Receive from each member an acknowledgment that the Ministry assumes no legal obligation or risk, and that the member remains solely liable for their medical expenses. This article discusses CHM standards No. 6, No. 7, and No. 8.
Standard No. 6: Publish an online explanation of the expenses eligible for sharing by the Ministry.
Standard No. 7: Publish the identity of the persons who have the authority to adjust or increase the monthly share amounts used to pay eligible member medical expenses.
Standard No. 8: Publish online an estimate of the current length of time required by the Ministry to share eligible expenses.
While Standard No. 5 dealt with the importance of members understanding that the Ministry doesn’t act as insurance, these three standards are about the transparency of our operations.
To make informed decisions about their healthcare, members and prospective members must be able to quickly access the CHM Guidelines. There’s no faster way to make our Guidelines available to the public than to publish them online.
In addition, we believe that members and prospective members should know who’s overseeing and guiding the Ministry, so we publish the names and photos of our board and senior leadership team.
Finally, we publish the average length of time it takes us to share members’ medical expenses. This is another way we assist members and potential members in making informed decisions about membership with Christian Healthcare Ministries.